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Jira Service Desk

247
158
+ 1
1
Mailchimp

22.8K
12.6K
+ 1
1.2K
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Manage your open source components, licenses, and vulnerabilities
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Pros of Jira Service Desk
Pros of Mailchimp
  • 1
    Integration with Jira and Confluence
  • 259
    Smooth setup & ui
  • 248
    Mailing list
  • 148
    Robust e-mail creation
  • 120
    Integrates with a lot of external services
  • 109
    Custom templates
  • 59
    Free tier
  • 49
    Great api
  • 42
    Great UI
  • 33
    A/B Testing Subject Lines
  • 30
    Broad feature set
  • 11
    Subscriber Analytics
  • 9
    Great interface. The standard for email marketing
  • 8
    Great documentation
  • 8
    Mandrill integration
  • 7
    Segmentation
  • 6
    Best deliverability; helps you be the good guy
  • 5
    Facebook Integration
  • 5
    Autoresponders
  • 3
    Customization
  • 3
    RSS-to-email
  • 3
    Co-branding
  • 3
    Embedded signup forms
  • 2
    Automation
  • 1
    Great logo
  • 1
    Groups
  • 0
    Landing pages

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Cons of Jira Service Desk
Cons of Mailchimp
    Be the first to leave a con
    • 2
      Super expensive
    • 1
      Poor API
    • 1
      Charged based on subscribers as opposed to emails sent

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    What is Jira Service Desk?

    It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.

    What is Mailchimp?

    MailChimp helps you design email newsletters, share them on social networks, integrate with services you already use, and track your results. It's like your own personal publishing platform.

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    What companies use Jira Service Desk?
    What companies use Mailchimp?
    Manage your open source components, licenses, and vulnerabilities
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    What tools integrate with Jira Service Desk?
    What tools integrate with Mailchimp?

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    What are some alternatives to Jira Service Desk and Mailchimp?
    Zendesk
    Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
    Jira
    Jira's secret sauce is the way it simplifies the complexities of software development into manageable units of work. Jira comes out-of-the-box with everything agile teams need to ship value to customers faster.
    Freshservice
    Cloud based ITSM software for your service desk. Powerful IT help desk automation tool to manage incidents, assets and more.
    FreshDesk
    Freshdesk is an on demand customer support software that works across multiple support channels.
    Confluence
    Capture the knowledge that's too often lost in email inboxes and shared network drives in Confluence instead – where it's easy to find, use, and update.
    See all alternatives