Jira Service Desk vs Reamaze: What are the differences?
Jira Service Desk: It is a helpdesk request tracker. It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place; Reamaze: Helpdesk for sites and apps simplified. Reamaze can handle your support@ email box just as well as it can handle your in-app support and live chat. Or Facebook Page. Or Twitter handle.
Jira Service Desk and Reamaze belong to "Help Desk" category of the tech stack.