LiveChat
LiveChat

308
11
1
SnapEngage
SnapEngage

11
4
1
Add tool

LiveChat vs SnapEngage: What are the differences?

What is LiveChat? Powerful live chat software. LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

What is SnapEngage? Live Chat For enterprising companies. SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

LiveChat and SnapEngage can be primarily classified as "Customer Support Chat" tools.

Some of the features offered by LiveChat are:

  • Chat tools (Canned responses, Visitor information, Chat tags, File sharing, Chat archives, Transfers)
  • Customization (Chat window themes, 42 Languages, CSS customization, Social media buttons)
  • Engaging customers (Chat Invitations, Ticket form, Chat on Facebook, Chat buttons)

On the other hand, SnapEngage provides the following key features:

  • Multiple Widgets
  • Co-Browsing
  • Custom Data Mapping
- No public GitHub repository available -
- No public GitHub repository available -

What is LiveChat?

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

What is SnapEngage?

SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

Want advice about which of these to choose?Ask the StackShare community!

Why do developers choose LiveChat?
Why do developers choose SnapEngage?
What are the cons of using LiveChat?
What are the cons of using SnapEngage?
    Be the first to leave a con
      Be the first to leave a con
      What companies use LiveChat?
      What companies use SnapEngage?

      Sign up to get full access to all the companiesMake informed product decisions

      What tools integrate with LiveChat?
      What tools integrate with SnapEngage?

      Sign up to get full access to all the tool integrationsMake informed product decisions

      What are some alternatives to LiveChat and SnapEngage?
      Olark
      Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
      Intercom
      Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
      Zendesk
      Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
      Drift
      Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.
      Chatlio
      You don't need yet another chat client. Talk with your customers using your existing Slack service.
      See all alternatives
      Decisions about LiveChat and SnapEngage
      No stack decisions found
      Interest over time
      Reviews of LiveChat and SnapEngage
      No reviews found
      How developers use LiveChat and SnapEngage
      No items found
      How much does LiveChat cost?
      How much does SnapEngage cost?