SnapEngage
SnapEngage

11
4
1
Zopim
Zopim

412
69
28
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SnapEngage vs Zopim: What are the differences?

What is SnapEngage? Live Chat For enterprising companies. SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

What is Zopim? Real-time customer satisfaction made simple. Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design.

SnapEngage and Zopim belong to "Customer Support Chat" category of the tech stack.

Some of the features offered by SnapEngage are:

  • Multiple Widgets
  • Co-Browsing
  • Custom Data Mapping

On the other hand, Zopim provides the following key features:

  • Easy Widget Customization- Dress up the widget to suit your website's colors and theme.
  • Customizable Greetings- Greet visitors in your very own unique manner.
  • Smart Offline Modes- Show a contact form or hide the widget when you go offline? You decide.
- No public GitHub repository available -
- No public GitHub repository available -

What is SnapEngage?

SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

What is Zopim?

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

Want advice about which of these to choose?Ask the StackShare community!

Why do developers choose SnapEngage?
Why do developers choose Zopim?
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      What tools integrate with SnapEngage?
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      What are some alternatives to SnapEngage and Zopim?
      Intercom
      Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
      tawk.to
      It is a free messaging app that lets you monitor and chat with visitors on your website or from a free customizable page
      LiveChat
      LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
      Olark
      Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
      Drift
      Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.
      See all alternatives
      Decisions about SnapEngage and Zopim
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      How developers use SnapEngage and Zopim
      Avatar of Dirk Eisenberg
      Dirk Eisenberg uses ZopimZopim

      When it comes to urgent issues a live chat is the best thing to help customers.

      Avatar of Seen on Set
      Seen on Set uses ZopimZopim

      Allows for easy customer engagement.

      How much does SnapEngage cost?
      How much does Zopim cost?
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