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Zoho CRM vs Salesforce: What are the differences?

What is Zoho CRM? Close More Deals in Less Time. Online CRM software for managing your sales, marketing, customer support, and inventory in a single system.

What is Salesforce? Connect to your customers in a whole new way. It is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Zoho CRM and Salesforce can be primarily classified as "CRM" tools.

Some of the features offered by Zoho CRM are:

  • Capture leads from your website- Seamlessly populate visitor data from your website into your CRM system. Publish spam-free forms and create time and context-sensitive contact strategies.
  • Improve your Workflow- Automatically assign leads and customers to the reps best qualified to handle them.
  • Pulse- Identify, target and follow-up on inactive leads. Use what you learn to refine and improve your sales efforts

On the other hand, Salesforce provides the following key features:

  • Move deals faster by tracking customer information and interactions in one place
  • Make more insightful decisions — faster, and from anywhere — with the most up-to-date information
  • Drive customer engagement by automating and personalising your email marketing at scale
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    What is Salesforce?

    It is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

    What is Zoho CRM?

    Online CRM software for managing your sales, marketing, customer support, and inventory in a single system.

    Need advice about which tool to choose?Ask the StackShare community!

    What companies use Salesforce?
    What companies use Zoho CRM?
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    What tools integrate with Salesforce?
    What tools integrate with Zoho CRM?

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    What are some alternatives to Salesforce and Zoho CRM?
    WordPress
    The core software is built by hundreds of community volunteers, and when you’re ready for more there are thousands of plugins and themes available to transform your site into almost anything you can imagine. Over 60 million people have chosen WordPress to power the place on the web they call “home” — we’d love you to join the family.
    Google AdSense
    It is a program run by Google through which website publishers in the Google Network of content sites serve text, images, video, or interactive media advertisements that are targeted to the site content and audience.
    Mailchimp
    MailChimp helps you design email newsletters, share them on social networks, integrate with services you already use, and track your results. It's like your own personal publishing platform.
    HubSpot
    Attract, convert, close and delight customers with HubSpot’s complete set of marketing tools. HubSpot all-in-one marketing software helps more than 12,000 companies in 56 countries attract leads and convert them into customers.
    Drupal
    Drupal is an open source content management platform powering millions of websites and applications. It’s built, used, and supported by an active and diverse community of people around the world.
    See all alternatives