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Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs. | Scale support with AI‑powered agents across chat, email, voice, and messaging. Unified inbox, proactive workflows, real-time insights—all in one platform. |
CRM & Helpdesk Integration;Concurrent chats;Phone support;Operator groups;White label;SSL;Conversation transcripts;Hide Olark unless an operator initiates a chat;Popout;Customizable Olark branding;Pre-chat name/email survey;Hide when offline;Hide on close;Chat statistics and reports;Custom CSS;Standard Olark features;Use any desktop IM client;Mobile device support;Use Google Talk;Google Apps for Your Domain integration;Attention Grabber image;Welcome Assistant proactive chat;Operator-initiated chat;Visitor details;Offline messages;Incredibly fast email support;Customize/internationalize all text;Customize colors and themes;Google Analytics integration;Javascript API | AI agents, multi-agent AI, customer support automation, L0 automation, L1 automation, |
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Stacks 411 | Stacks 0 |
Followers 72 | Followers 1 |
Votes 70 | Votes 1 |
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SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.