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  5. Microsoft Dynamics 365 vs Salesforce Sales Cloud

Microsoft Dynamics 365 vs Salesforce Sales Cloud

OverviewComparisonAlternatives

Overview

Salesforce Sales Cloud
Salesforce Sales Cloud
Stacks2.7K
Followers1.7K
Votes64
Microsoft Dynamics 365
Microsoft Dynamics 365
Stacks198
Followers132
Votes0

Salesforce Sales Cloud vs Microsoft Dynamics 365: What are the differences?

Developers describe Salesforce Sales Cloud as "The world’s #1 CRM sales app". The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy. On the other hand, Microsoft Dynamics 365 is detailed as "*A customer relationship management software *". It focuses mainly on sales, marketing, and service sectors, but Microsoft has been marketing it as a CRM platform and has been encouraging partners to use its proprietary framework to customize it.

Salesforce Sales Cloud and Microsoft Dynamics 365 can be categorized as "CRM" tools.

Some of the features offered by Salesforce Sales Cloud are:

  • Social accounts and contacts- Gain insights from popular social media sites—like Facebook, Twitter, LinkedIn, YouTube, and Klout—right within Salesforce to help you increase productivity.
  • Mobile- Log calls, respond to hot leads, work with opportunities, or check dashboards no matter where you are.
  • Opportunities and quotes- Get details about the deals you and your team are working on–deal stage, products, competition, quotes, and deal team conversations are available via your application, and in real time on your Chatter feed.

On the other hand, Microsoft Dynamics 365 provides the following key features:

  • Track sales leads
  • Deliver actionable data
  • Track marketing

According to the StackShare community, Salesforce Sales Cloud has a broader approval, being mentioned in 838 company stacks & 1521 developers stacks; compared to Microsoft Dynamics 365, which is listed in 14 company stacks and 28 developer stacks.

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Detailed Comparison

Salesforce Sales Cloud
Salesforce Sales Cloud
Microsoft Dynamics 365
Microsoft Dynamics 365

The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.

It focuses mainly on sales, marketing, and service sectors, but Microsoft has been marketing it as a CRM platform and has been encouraging partners to use its proprietary framework to customize it.

Social accounts and contacts- Gain insights from popular social media sites—like Facebook, Twitter, LinkedIn, YouTube, and Klout—right within Salesforce to help you increase productivity.;Mobile- Log calls, respond to hot leads, work with opportunities, or check dashboards no matter where you are.;Opportunities and quotes- Get details about the deals you and your team are working on–deal stage, products, competition, quotes, and deal team conversations are available via your application, and in real time on your Chatter feed.;Email integration- Work with the email applications you already use every day. Whether your company uses Microsoft Outlook or Gmail, no one needs to change the way they work, so everyone stays productive.;Chatter- Tap into the wisdom of your employee social network. Get the resources you need to close more deals, faster. Find experts, access competitive information, and track deals wherever you are.;Forecasting- Forecasting accuracy has never been this easy. Get in-line editing, override visibility, multi-currency support, custom forecast categories, and a complete, real-time view in to your team's forecasts.;Analytics- Dashboards offer a real-time picture of your business at a glance. Dig deeper with real-time Reports that anyone can create.;Marketing and leads- Optimize campaigns from lead to close, on every channel.;Approvals and workflow- Use Visual Workflow to rapidly design and run any business process with drag and drop simplicity.;Files and libraries- Now it's easier to share files, discuss them, publish the best, and track your content in real-time.;Partner management- Use the Partner Portal to build loyalty, collaborate with your channel, and drive more deals, and connect your Salesforce to your partners' to collaborate on opportunities, leads, and much more with Salesforce-to-Salesforce.;Data.com- Get contacts and company profiles from the leading data sources, right inside the Sales Cloud. Connect with key decision makers faster, easily plan territories, and increase sales and marketing productivity with up-to-date, accurate data.;AppExchange- Extend your success with the AppExchange, the world's leading cloud apps marketplace, with thousands of sales applications, social enterprise tools, and expert services ready to deploy Salesforce.
Track sales leads; Deliver actionable data; Track marketing
Statistics
Stacks
2.7K
Stacks
198
Followers
1.7K
Followers
132
Votes
64
Votes
0
Pros & Cons
Pros
  • 43
    Top crm
  • 16
    Powerful reporting
  • 1
    Lead Management
  • 1
    Usage tracking
  • 1
    Email campaigns
No community feedback yet
Integrations
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Box
Conceptboard
Conceptboard
Desk.com
Desk.com
Formstack
Formstack
FreshDesk
FreshDesk
Get Satisfaction
Get Satisfaction
Harvest
Harvest
Hipmob
Hipmob
HubSpot
HubSpot
Jive Social Intranet
Jive Social Intranet
Power BI
Power BI
Microsoft SharePoint
Microsoft SharePoint

What are some alternatives to Salesforce Sales Cloud, Microsoft Dynamics 365?

Pipedrive

Pipedrive

Pipeline tool for active dealmakers. Get super-organized. Close deals in less time. Built by active salespeople and serious web app developers.

Streak

Streak

Streak lets you keep track of all your deals right from your inbox. We let you group emails from the same customer together into one view and push that customer through your pipeline.

OnePageCRM

OnePageCRM

OnePageCRM is the 1st action-focused sales CRM. It helps small and medium-sized businesses take control of their sales, focus on what needs to be done next, follow up with every lead, and close more deals, one sales action at a time.

Highrise

Highrise

Highrise CRM helps you manage your contacts, keep track of who said what when, schedule follow-ups, set reminders, and convert leads into done deals.

Close.io

Close.io

Close allows startups to close more deals and make more sales. Salespeople can spend more time communicating with their customers and less time on data entry because all activities are automatically tracked.

Odoo

Odoo

It is a business management software including CRM, e-commerce, billing, accounting, manufacturing, warehouse, project management, and inventory management.

Zoho CRM

Zoho CRM

Online CRM software for managing your sales, marketing, customer support, and inventory in a single system.

Lemprep

Lemprep

Lemprep gives sales reps a competitive edge by transforming minimal inputs into deep, actionable intelligence. Discover buyer pain points, organizational priorities, and market opportunities so you can run impactful, high-confidence sales calls that drive predictable results.

Capsule CRM

Capsule CRM

Use Capsule to keep track of the people and companies you do business with, communications with them, opportunities in the pipeline, and what needs to be done when.

Captira Bail Management Software

Captira Bail Management Software

#1 Bail software for 15+ years to service Bail Agents and Bail Agencies. Captira includes the best CRM type features to manage defendants and indemnitors plus it includes eSign, GPS check-ins, GeoFence, Bail Pay, and powerful automation. All built to simplify case management and boost efficiency.

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