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  5. Kixie vs MessageBird

Kixie vs MessageBird

OverviewDecisionsComparisonAlternatives

Overview

Kixie
Kixie
Stacks1
Followers4
Votes0
MessageBird
MessageBird
Stacks78
Followers132
Votes4

MessageBird vs Kixie: What are the differences?

Developers describe MessageBird as "Making business communications feel as natural as communicating with friends". At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions. On the other hand, Kixie is detailed as "Sales Productivity Phone Service". It is a sales productivity phone service that makes all of your calls searchable, trackable, and archived in your CRM sales.

MessageBird and Kixie belong to "Voice and SMS" category of the tech stack.

Some of the features offered by MessageBird are:

  • SMS API: Carrier Route Optimization, Auto Concatenation, Global Compliance Engine, Alphanumeric Sender ID, Two-Way Messaging Enabled, Real-Time Reporting
  • Voice API: Cloud IVR, Number Masking, TTS, Transcriptions, Call Recording & Transfer, Custom Caller ID, Real-Time Reporting
  • Programmable Conversations API: Contact Data Enrichment, Message Channel Fallback, Merging OTT Channels, Omni-Channel API

On the other hand, Kixie provides the following key features:

  • Call routing
  • Caller ID
  • Call history

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Advice on Kixie, MessageBird

Finch
Finch

Ops at SLS

Jul 23, 2020

Needs adviceonSalesforce Sales CloudSalesforce Sales CloudSalesforceSalesforce

Hey! We need an omnichannel inbox that's housed within Salesforce Sales Cloud that makes it super easy for our reps to respond to inbound communication (needs: clean inbox, provides historical context, etc.). We're a high-volume call center, and we get a ton of incoming SMS and email every day. We'd love a solution that lets us view all of that in one place — ideally Salesforce, as that's where our reps work, and we want to avoid needing them to switch between windows. Thanks!

189k views189k
Comments

Detailed Comparison

Kixie
Kixie
MessageBird
MessageBird

It is a sales productivity phone service that makes all of your calls searchable, trackable, and archived in your CRM sales.

At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions.

Call routing; Caller ID; Call history; CRM integration; Customer profile; Sales metrics; Sales reporting; Searchable call lists.
<b>SMS API</b>: Carrier Route Optimization, Auto Concatenation, Global Compliance Engine, Alphanumeric Sender ID, Two-Way Messaging Enabled, Real-Time Reporting; <b>Voice API</b>: Cloud IVR, Number Masking, TTS, Transcriptions, Call Recording & Transfer, Custom Caller ID, Real-Time Reporting; <b>Programmable Conversations API</b>: Contact Data Enrichment, Message Channel Fallback, Merging OTT Channels, Omni-Channel API; <b>Verify API</b>: Pin Generation, Delivery (Flash, SMS, TTS); <b>Flow Builder</b>: No-code solution, Drag and drop, Templates, Cross-Channel functionalities;
Statistics
Stacks
1
Stacks
78
Followers
4
Followers
132
Votes
0
Votes
4
Pros & Cons
No community feedback yet
Pros
  • 1
    Powerful
  • 1
    Low Cost of entry
  • 1
    Quality
  • 1
    User friendly
Integrations
Slack
Slack
HubSpot
HubSpot
Contactually
Contactually
Zendesk
Zendesk
Pipedrive
Pipedrive
Insightly
Insightly
Salesforce Marketing Cloud
Salesforce Marketing Cloud
Highrise
Highrise
Kommo
Kommo
PipelineDeals
PipelineDeals
Magento
Magento
Front
Front
Smooch
Smooch
Zapier
Zapier
IFTTT
IFTTT
Zendesk
Zendesk

What are some alternatives to Kixie, MessageBird?

Twilio

Twilio

Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.

Nexmo

Nexmo

Nexmo connects your apps directly to carriers around the world. Integrate SMS and Voice messages using one simple API. Use Nexmo Verity to register users, verify transactions, and implement two factor authentication.

Plivo

Plivo

Plivo provides basic building block APIs in the form of Plivo XML and HTTP API, to create telephony apps, so developers can completely do away with learning the nitty-gritty of the telephony plumbing.

WhatsApp

WhatsApp

It is a cross-platform mobile messaging app for iPhone, BlackBerry, Android, Windows Phone and Nokia. It allows users to send text messages and voice messages, make voice and video calls, and share images, documents, user locations, and other media.

Agora

Agora

Agora.io provides building blocks for you to add real-time voice and video communications through a simple and powerful SDK. You can integrate the Agora SDK to enable real-time communications in your own application quickly.

OpenTok

OpenTok

It adds the clarity and emotion of face-to-face communication to your brand whether you're developing for the web, iOS, or Android. We make the integration of high-quality live video a breeze so that you can focus on building a great product.

Viber

Viber

It is a cross-platform instant messaging and voice over IP application provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms.

ClickSend SMS

ClickSend SMS

Send and receive SMS globally with the SMS gateway. Trust your business messaging with reliable, direct routes, and lightning fast message delivery.

Aircall

Aircall

Aircall is an app that you can install and setup in a few minutes. It lets you buy one or several phone numbers across the world, add teammates to your dashboard, and place & receive calls on your existing devices. Everything is managed inside the Aircall app.

BulkSMS

BulkSMS

BulkSMS.com is a leading SMS messaging service provider offering two-way SMS communication services. The BulkSMS gateway reaches across borders and connects to over 800 mobile network operators world-wide.

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