SnapEngage vs Natterly | What are the differences? | StackShare

Natterly vs SnapEngage

Overview

SnapEngage

Stacks13

Followers7

Votes1

Natterly

Stacks0

Followers3

Votes0

SnapEngage vs Natterly: What are the differences?

SnapEngage: Live Chat For enterprising companies. SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system; Natterly: Easy-to-use live chat software for your website. It makes it easy for you to provide support via live chat to the visitors of your website. Talk to your customers in real-time through desktop and mobiles apps.

SnapEngage and Natterly can be categorized as "Customer Support Chat" tools.

Some of the features offered by SnapEngage are:

Multiple Widgets
Co-Browsing
Custom Data Mapping

On the other hand, Natterly provides the following key features:

Mobile and desktop apps
Developer friendly API
Store and send chat transcripts

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Detailed Comparison

SnapEngage	Natterly
SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.	It makes it easy for you to provide support via live chat to the visitors of your website. Talk to your customers in real-time through desktop and mobiles apps.
Multiple Widgets;Co-Browsing;Custom Data Mapping;Hours of Operation;SSL Support;Advanced Security;Priority Tiers;IM Integrations: SnapEngage Client, Google Talk, Skype;Look and Feel Customization;White label;Multiple admins;Priority support	Mobile and desktop apps; Developer friendly API; Store and send chat transcripts; See who is currently using your website and what page their viewing; Customizable chat widget; Support for multiple sites and departments; Chat ratings and statistics; Optional support for anonymous chats
Statistics
Stacks 13	Stacks 0
Followers 7	Followers 3
Votes 1	Votes 0
Pros & Cons
Pros 1 Excellent chat solution, including "Call Me" feature	No community feedback yet
Integrations
CloudFlare Desk.com FreshDesk Instapage Segment Zendesk UserVoice Salesforce Sales Cloud Pivotal Tracker Basecamp	Slack

What are some alternatives to SnapEngage, Natterly?

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

tawk.to

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

Chatlio

You don't need yet another chat client. Talk with your customers using your existing Slack service.

LiveChat

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

Chaport

Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.

Botxpert

Create an AI-powered chatbot with botxpert’s no-code platform. Automate support, sales & onboarding—no devs needed. 100 free credits

Ochat

Tired of sugar-coated feedback that leaves you guessing? Ochat's 3-step magic—create a link, share it, chat anonymously—unlocks raw, real-time truths to fix your flops before they flop harder!