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AskNicely vs Qualaroo: What are the differences?
What is AskNicely? The world’s most loved Net Promoter Score (NPS) platform for real-time customer feedback. Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.
What is Qualaroo? Design and target surveys in minutes. Once you implement the Qualaroo code (it generally only takes a couple minutes), you can easily target a survey question or two as users are making decisions on your website. Your customers will see it slide up from the bottom right-hand corner of your site.
AskNicely and Qualaroo can be primarily classified as "Survey Widget" tools.
Some of the features offered by AskNicely are:
- Collect Feedback - Automatically collect customer feedback on a daily basis. Integrate your CRM (eg. Salesforce) to trigger feedback requests after specific events or timeframes.
- Engage the Business - Share real time insights with everyone from the front line to the CEO. Track NPS® by product, channel, rep, anything. Drill down into themes with text analytics.
- Close the Loop - Empower your team to take immediate action to drive retention, upgrades, reviews and referrals. Build automated workflows in AskNicely or your CRM.
On the other hand, Qualaroo provides the following key features:
- We get you responses- Because Qualaroo surveys are short and in context to the user experience, you can quickly get the responses you need to make an informed decision.
- We’re fast- You can create, target and deploy a survey or Nudge in just minutes. You'll start making more informed decisions and driving meaningful results the very same day.
- We look good- Our stylish survey or nudge comes in a dark and a light theme — one of them is sure to look good on your website.
Pros of AskNicely
Pros of Qualaroo
- User feedback2