AskNicely vs Survicate

Overview

Survicate

Stacks15

Followers30

Votes12

AskNicely

Stacks6

Followers7

Votes0

AskNicely vs Survicate: What are the differences?

Introduction

In analyzing AskNicely and Survicate, it is crucial to understand the key differences between these two customer feedback and survey tools.

Pricing Model: AskNicely primarily offers a subscription-based pricing model, while Survicate offers a usage-based pricing model. This means that AskNicely charges a flat fee for a set number of features, regardless of usage, while Survicate's pricing is determined by the number of responses or surveys conducted.
Target Audience: AskNicely is more focused on collecting Net Promoter Score (NPS) feedback and customer satisfaction data for larger enterprises and businesses, while Survicate caters to a wider range of users, including small and medium-sized businesses, freelancers, e-commerce stores, and agencies.
Integrations: AskNicely has a robust list of integrations with popular CRM software such as Salesforce, HubSpot, and Zendesk, enabling seamless data transfer and workflow automation. In contrast, Survicate offers fewer integrations but provides more flexibility through custom API connections.
Survey Customization: Survicate offers more advanced survey customization options, allowing users to create highly tailored surveys with advanced question logic and design elements. On the other hand, AskNicely focuses more on the simplicity and ease of use, offering pre-built templates for quick deployment.
Reporting and Analytics: AskNicely provides in-depth reporting capabilities with real-time data visualization and trend analysis, making it easier for organizations to track customer feedback trends and make data-driven decisions. Survicate, while also offering reporting features, may lack the same level of sophistication and data analysis tools.
Customer Support: AskNicely offers dedicated customer support with personalized onboarding sessions and training resources, ensuring that users maximize the platform's potential. Survicate, on the other hand, may have a more self-service approach, with resources focused on extensive documentation and community forums.

In Summary, AskNicely and Survicate differ in their pricing model, target audience, integrations, survey customization, reporting capabilities, and customer support approach.

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CLI (Node.js)

Manual

Detailed Comparison

Survicate	AskNicely
Survey specific groups of website visitors to understand their needs, expectations, objections. Find out who they are and why they behave as they do.	Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.
Surveys; Targeting; forms; Calls to action; Analysis; Reporting; Lead alerts	Collect Feedback - Automatically collect customer feedback on a daily basis. Integrate your CRM (eg. Salesforce) to trigger feedback requests after specific events or timeframes.; Engage the Business - Share real time insights with everyone from the front line to the CEO. Track NPS® by product, channel, rep, anything. Drill down into themes with text analytics.; Close the Loop - Empower your team to take immediate action to drive retention, upgrades, reviews and referrals. Build automated workflows in AskNicely or your CRM.
Statistics
Stacks 15	Stacks 6
Followers 30	Followers 7
Votes 12	Votes 0
Pros & Cons
Pros 2 Super simple to install 2 Ability to set threshold for # of responses 2 NPS Score 1 Export results to CSV 1 Nice UI	No community feedback yet
Integrations
Marketo Salesforce Sales Cloud WordPress Shopify Mailchimp HubSpot Google Analytics Pipedrive ActiveCampaign Vero	Contact Lab HubSpot Zapier Intercom Zendesk Shopify Mailchimp Slack Klipfolio Geckoboard

What are some alternatives to Survicate, AskNicely?

Qualaroo

Once you implement the Qualaroo code (it generally only takes a couple minutes), you can easily target a survey question or two as users are making decisions on your website. Your customers will see it slide up from the bottom right-hand corner of your site.

TheySaid

TheySaid - The everything app for feedback, powered by AI and voice to gather, analyze, and act on feedback. Conduct interviews, user tests, surveys, polls, and funnel results into a single dashboard or your database via integrations. Popular use cases include onboarding, customer + employee experience, lost sales deals, product research, and more!

SurveyMonkey

It is an online service offers you all the tools you need to quickly create a survey, distribute it to a targeted audience such as existing or potential customers, and examine the survey results.

Delighted

The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System to gather real feedback from your customers – in minutes not weeks.

Wootric

It is a simple and powerful way to listen to your customers inside your product. We measure Net Promoter Score (NPS), a recognized and rigorous customer happiness metric, to keep an ongoing pulse on how your customers feel about your product. Get contextual product feedback and analytics to help you improve your product and drive agile development.

Iterate

It is a modern survey tool built to help technology companies validate ideas, question assumptions, and understand the motivation behind their metrics.

Formbricks

It is your go-to solution for in-product micro-surveys that will supercharge your product experience. Use micro-surveys to target the right users at the right time without making surveys annoying.

SurveyGizmo

It is an advanced (but easy to use) online survey software tool that comes with amazing customer service, every survey feature you can imagine and an open API.

ProProfs Quiz Maker

It is the easiest quiz making tool that anyone can use. It’super-simple user-interface makes it easy to use and anyone with any level of skills or experience can create a quiz, an online exam, or any type of online assessment using the ProProfs Quiz Maker. Its features like templates, automated grading, and instant feedback are a super time-saver.

SurveyPlanet

It is a software that allows users to create and design surveys, share them online, and review results in an easy-to-read format. It also enables more targeted survey responses from a pre-screened pool of qualified participants.

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AskNicely vs Survicate: What are the differences?

Introduction

In analyzing AskNicely and Survicate, it is crucial to understand the key differences between these two customer feedback and survey tools.

Pricing Model: AskNicely primarily offers a subscription-based pricing model, while Survicate offers a usage-based pricing model. This means that AskNicely charges a flat fee for a set number of features, regardless of usage, while Survicate's pricing is determined by the number of responses or surveys conducted.
Target Audience: AskNicely is more focused on collecting Net Promoter Score (NPS) feedback and customer satisfaction data for larger enterprises and businesses, while Survicate caters to a wider range of users, including small and medium-sized businesses, freelancers, e-commerce stores, and agencies.
Integrations: AskNicely has a robust list of integrations with popular CRM software such as Salesforce, HubSpot, and Zendesk, enabling seamless data transfer and workflow automation. In contrast, Survicate offers fewer integrations but provides more flexibility through custom API connections.
Survey Customization: Survicate offers more advanced survey customization options, allowing users to create highly tailored surveys with advanced question logic and design elements. On the other hand, AskNicely focuses more on the simplicity and ease of use, offering pre-built templates for quick deployment.
Reporting and Analytics: AskNicely provides in-depth reporting capabilities with real-time data visualization and trend analysis, making it easier for organizations to track customer feedback trends and make data-driven decisions. Survicate, while also offering reporting features, may lack the same level of sophistication and data analysis tools.
Customer Support: AskNicely offers dedicated customer support with personalized onboarding sessions and training resources, ensuring that users maximize the platform's potential. Survicate, on the other hand, may have a more self-service approach, with resources focused on extensive documentation and community forums.

In Summary, AskNicely and Survicate differ in their pricing model, target audience, integrations, survey customization, reporting capabilities, and customer support approach.