AskNicely vs Survicate: What are the differences?
Developers describe AskNicely as "The world’s most loved Net Promoter Score (NPS) platform for real-time customer feedback". Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals. On the other hand, Survicate is detailed as "The fastest way to collect feedback from customers". Survey specific groups of website visitors to understand their needs, expectations, objections Find out who they are and why they behave as they do..
AskNicely and Survicate belong to "Survey Widget" category of the tech stack.
Some of the features offered by AskNicely are:
- Collect Feedback - Automatically collect customer feedback on a daily basis. Integrate your CRM (eg. Salesforce) to trigger feedback requests after specific events or timeframes.
- Engage the Business - Share real time insights with everyone from the front line to the CEO. Track NPS® by product, channel, rep, anything. Drill down into themes with text analytics.
- Close the Loop - Empower your team to take immediate action to drive retention, upgrades, reviews and referrals. Build automated workflows in AskNicely or your CRM.
On the other hand, Survicate provides the following key features: