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  1. Stackups
  2. Business Tools
  3. CRM
  4. CRM
  5. Freshsales vs SuiteCRM

Freshsales vs SuiteCRM

OverviewComparisonAlternatives

Overview

SuiteCRM
SuiteCRM
Stacks48
Followers53
Votes0
Freshsales
Freshsales
Stacks41
Followers27
Votes0

Freshsales vs SuiteCRM: What are the differences?

Key Differences between Freshsales and SuiteCRM

Freshsales and SuiteCRM are both customer relationship management (CRM) software solutions designed to help businesses manage their customer interactions. However, there are several key differences between the two platforms:

  1. User Interface: Freshsales offers a modern and intuitive user interface, making it easy for users to navigate and quickly access the information they need. SuiteCRM, on the other hand, has a more traditional interface that may require more training and time to become proficient in using.

  2. Pricing Model: Freshsales follows a subscription-based pricing model, offering different pricing tiers based on the features and number of users required. SuiteCRM, on the other hand, is an open-source platform that is free to use, but additional costs may be incurred for customization, hosting, and support.

  3. Customization and Flexibility: SuiteCRM provides extensive customization options, allowing businesses to tailor the CRM to their specific needs. Users can modify the system's code and add custom modules, fields, and workflows. Freshsales, while offering some level of customization, may not provide the same level of flexibility as SuiteCRM.

  4. Integration Capabilities: Freshsales offers seamless integration with popular business tools such as Google Workspace, Microsoft Office 365, and various third-party applications. SuiteCRM also supports integrations but may require more technical expertise to set up and maintain.

  5. Mobile App: Freshsales offers a dedicated mobile app for both iOS and Android devices, allowing users to access and manage their CRM on the go. SuiteCRM, although accessible through mobile browsers, does not have a dedicated mobile app, limiting the convenience and ease of use for mobile users.

  6. Support and Updates: Freshsales provides 24/7 customer support and regular updates to ensure that users have access to the latest features and bug fixes. SuiteCRM, being an open-source solution, may rely on community support or paid support packages for assistance, and updates may be dependent on community contributions.

In summary, Freshsales offers a modern user interface, subscription-based pricing, and seamless integrations, while SuiteCRM provides extensive customization options, a free/open-source model with additional costs, and a more traditional interface. Choosing between the two depends on the specific needs and preferences of the business.

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Detailed Comparison

SuiteCRM
SuiteCRM
Freshsales
Freshsales

It is an open source customer relationship management (CRM) solution that gives users highly actionable insights on which to base critical business decisions, actions, and strategies.

It helps businesses across different industry verticals to manage their interactions with existing and potential customers. Key features include one-click phone, sales lead tracking, sales management, even tracking and more.

Open source; Accounts; Contacts; Opportunities; Knowledge Base; Report Generator
built-in phone; email; activity capture
Statistics
Stacks
48
Stacks
41
Followers
53
Followers
27
Votes
0
Votes
0
Integrations
Sniply
Sniply
ActiveCampaign
ActiveCampaign
FreshDesk
FreshDesk
UserVoice
UserVoice
Zendesk
Zendesk
Happyfox
Happyfox
SugarCRM
SugarCRM
Talkdesk
Talkdesk
Microsoft 365
Microsoft 365
WordPress
WordPress

What are some alternatives to SuiteCRM, Freshsales?

Salesforce Sales Cloud

Salesforce Sales Cloud

The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.

Pipedrive

Pipedrive

Pipeline tool for active dealmakers. Get super-organized. Close deals in less time. Built by active salespeople and serious web app developers.

Streak

Streak

Streak lets you keep track of all your deals right from your inbox. We let you group emails from the same customer together into one view and push that customer through your pipeline.

OnePageCRM

OnePageCRM

OnePageCRM is the 1st action-focused sales CRM. It helps small and medium-sized businesses take control of their sales, focus on what needs to be done next, follow up with every lead, and close more deals, one sales action at a time.

Highrise

Highrise

Highrise CRM helps you manage your contacts, keep track of who said what when, schedule follow-ups, set reminders, and convert leads into done deals.

Close.io

Close.io

Close allows startups to close more deals and make more sales. Salespeople can spend more time communicating with their customers and less time on data entry because all activities are automatically tracked.

Odoo

Odoo

It is a business management software including CRM, e-commerce, billing, accounting, manufacturing, warehouse, project management, and inventory management.

Zoho CRM

Zoho CRM

Online CRM software for managing your sales, marketing, customer support, and inventory in a single system.

Lemprep

Lemprep

Lemprep gives sales reps a competitive edge by transforming minimal inputs into deep, actionable intelligence. Discover buyer pain points, organizational priorities, and market opportunities so you can run impactful, high-confidence sales calls that drive predictable results.

Capsule CRM

Capsule CRM

Use Capsule to keep track of the people and companies you do business with, communications with them, opportunities in the pipeline, and what needs to be done when.

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