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CommentsFreshservice vs Jira
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Detailed Comparison
Jira's secret sauce is the way it simplifies the complexities of software development into manageable units of work. Jira comes out-of-the-box with everything agile teams need to ship value to customers faster. | Cloud based ITSM software for your service desk. Powerful IT help desk automation tool to manage incidents, assets and more. |
Create user stories and issues, plan sprints, and distribute tasks across your software team;
Prioritize and discuss your team’s work in full context with complete visibility;
Ship with confidence and sanity knowing the information you have is always up-to-date;
Improve team performance based on real-time, visual data that your team can put to use | Easy to use and set up;
Multi-channel support;
Gamify your service desk;
Information at your fingertips;
Best rated Mobile App. |
Statistics | |
Stacks 62.5K | Stacks 23 |
Followers 49.5K | Followers 17 |
Votes 1.2K | Votes 0 |
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Integrations | |
What are some alternatives to Jira, Freshservice?
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
UserVoice
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
Help Scout
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
Kayako
Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.
Desk.com
Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
Bugify
Bugify offers a simple way of managing issues for your projects.
Groove
Build better customer experiences with Groove
FreshDesk
Freshdesk is an on demand customer support software that works across multiple support channels.
ZenTao
You can effortlessly stay on top of your product development, create and delegate tasks, test your software, customize, store and secure your documents and more.
Bugzilla
Bugzilla is a "Defect Tracking System" or "Bug-Tracking System". Defect Tracking Systems allow individual or groups of developers to keep track of outstanding bugs in their product effectively. Most commercial defect-tracking software vendors charge enormous licensing fees. Despite being "free", Bugzilla has many features its expensive counterparts lack.
