Need advice about which tool to choose?Ask the StackShare community!
GitHelp vs SupportBee: What are the differences?
What is GitHelp? ZenDesk for open source projects. GitHelp is a new platform where developers can find solutions to their coding problems, share their experience, and connect with experts.
What is SupportBee? The easiest way to manage customer support emails. SupportBee intentionally mimics the email experience because both your team and your customers already understand email well. Tickets in SupportBee are either Unanswered or Answered. When they are created, they are unanswered. Once you reply, they are marked answered and taken off the screen for you to focus on the remaining unanswered tickets. If a customer replies, we mark the ticket unanswered again. You can also star a ticket if you have answered it but want to follow up later.
GitHelp and SupportBee can be primarily classified as "Help Desk" tools.
Some of the features offered by GitHelp are:
- GitHub Integration
- Matching
- Relevant Content
On the other hand, SupportBee provides the following key features:
- Handle Multiple Email Addresses
- HTML Email Ticketing
- Lightning Fast Email Importing
