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GitHelp
GitHelp

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SupportBee
SupportBee

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GitHelp vs SupportBee: What are the differences?

What is GitHelp? ZenDesk for open source projects. GitHelp is a new platform where developers can find solutions to their coding problems, share their experience, and connect with experts.

What is SupportBee? The easiest way to manage customer support emails. SupportBee intentionally mimics the email experience because both your team and your customers already understand email well. Tickets in SupportBee are either Unanswered or Answered. When they are created, they are unanswered. Once you reply, they are marked answered and taken off the screen for you to focus on the remaining unanswered tickets. If a customer replies, we mark the ticket unanswered again. You can also star a ticket if you have answered it but want to follow up later.

GitHelp and SupportBee can be primarily classified as "Help Desk" tools.

Some of the features offered by GitHelp are:

  • GitHub Integration
  • Matching
  • Relevant Content

On the other hand, SupportBee provides the following key features:

  • Handle Multiple Email Addresses
  • HTML Email Ticketing
  • Lightning Fast Email Importing
- No public GitHub repository available -
- No public GitHub repository available -

What is GitHelp?

GitHelp is a new platform where developers can find solutions to their coding problems, share their experience, and connect with experts

What is SupportBee?

SupportBee intentionally mimics the email experience because both your team and your customers already understand email well. Tickets in SupportBee are either Unanswered or Answered. When they are created, they are unanswered. Once you reply, they are marked answered and taken off the screen for you to focus on the remaining unanswered tickets. If a customer replies, we mark the ticket unanswered again. You can also star a ticket if you have answered it but want to follow up later.
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          What are some alternatives to GitHelp and SupportBee?
          Zendesk
          Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
          UserVoice
          UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
          Help Scout
          With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
          FreshDesk
          Freshdesk is an on demand customer support software that works across multiple support channels.
          Desk.com
          Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
          See all alternatives
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