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  5. Help Scout vs Row Zero

Help Scout vs Row Zero

OverviewComparisonAlternatives

Overview

Help Scout
Help Scout
Stacks341
Followers111
Votes60
Row Zero
Row Zero
Stacks0
Followers4
Votes0

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Detailed Comparison

Help Scout
Help Scout
Row Zero
Row Zero

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

It is a spreadsheet that opens hundred million row data sets, connects directly to data repositories, and supports collaboration. It enables anyone with spreadsheet skills to work with big data and connect to live data sources.

No ticket #'s or robo-text;Get up and running in minutes;Outstanding support, no matter plan;Integrated knowledge base;40+ integrations;Real-time, best in class reporting;Multi-brand support;Saved replies; Private notes; Collision detection;75+ keyboard shortcuts;Automated Workflows;Help Desk, reports, and Docs API;Email integration
Write Excel-compatible formulas to process hundreds of millions of rows instantly; Filter, sort, pivot, and plot the way you already know how - no BI tool training required; Connect to any data source; Sharing and collaboration
Statistics
Stacks
341
Stacks
0
Followers
111
Followers
4
Votes
60
Votes
0
Pros & Cons
Pros
  • 19
    Email based helpdesk
  • 18
    Great user experience
  • 10
    Reasonably priced
  • 7
    No helpdesk branding
  • 6
    Free plan for startups
No community feedback yet
Integrations
Shopify
Shopify
Mixpanel
Mixpanel
HipChat
HipChat
Olark
Olark
Campaign Monitor
Campaign Monitor
Slack
Slack
Segment
Segment
Mailchimp
Mailchimp
KISSmetrics
KISSmetrics
Highrise
Highrise
SAP
SAP
Google Ads
Google Ads
Amazon Redshift
Amazon Redshift
Google BigQuery
Google BigQuery
Snowflake
Snowflake
PostgreSQL
PostgreSQL
Salesforce
Salesforce
HubSpot
HubSpot
Amazon S3
Amazon S3
MySQL
MySQL

What are some alternatives to Help Scout, Row Zero?

Zendesk

Zendesk

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

Metabase

Metabase

It is an easy way to generate charts and dashboards, ask simple ad hoc queries without using SQL, and see detailed information about rows in your Database. You can set it up in under 5 minutes, and then give yourself and others a place to ask simple questions and understand the data your application is generating.

UserVoice

UserVoice

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

Superset

Superset

Superset's main goal is to make it easy to slice, dice and visualize data. It empowers users to perform analytics at the speed of thought.

Cube

Cube

Cube: the universal semantic layer that makes it easy to connect BI silos, embed analytics, and power your data apps and AI with context.

Power BI

Power BI

It aims to provide interactive visualizations and business intelligence capabilities with an interface simple enough for end users to create their own reports and dashboards.

Kayako

Kayako

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Mode

Mode

Created by analysts, for analysts, Mode is a SQL-based analytics tool that connects directly to your database. Mode is designed to alleviate the bottlenecks in today's analytical workflow and drive collaboration around data projects.

Google Datastudio

Google Datastudio

It lets you create reports and data visualizations. Data Sources are reusable components that connect a report to your data, such as Google Analytics, Google Sheets, Google AdWords and so forth. You can unlock the power of your data with interactive dashboards and engaging reports that inspire smarter business decisions.

Google Sheets

Google Sheets

Access, create, and edit your spreadsheets wherever you go—from your phone, tablet, or computer.

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