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New Relic

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New Relic vs Prometheus: What are the differences?

Developers describe New Relic as "SaaS Application Performance Management for Ruby, PHP, .Net, Java, Python, and Node.js Apps". New Relic is the all-in-one web application performance tool that lets you see performance from the end user experience, through servers, and down to the line of application code. On the other hand, Prometheus is detailed as "An open-source service monitoring system and time series database, developed by SoundCloud". Prometheus is a systems and service monitoring system. It collects metrics from configured targets at given intervals, evaluates rule expressions, displays the results, and can trigger alerts if some condition is observed to be true.

New Relic and Prometheus are primarily classified as "Performance Monitoring" and "Monitoring" tools respectively.

Some of the features offered by New Relic are:

  • Performance Data Retention
  • Real-User Response Time, Throughput, & Breakdown by Layer
  • App Response Time, Throughput, & Breakdown by Component

On the other hand, Prometheus provides the following key features:

  • a multi-dimensional data model (timeseries defined by metric name and set of key/value dimensions)
  • a flexible query language to leverage this dimensionality
  • no dependency on distributed storage

"Easy setup" is the top reason why over 411 developers like New Relic, while over 32 developers mention "Powerful easy to use monitoring" as the leading cause for choosing Prometheus.

Prometheus is an open source tool with 25K GitHub stars and 3.56K GitHub forks. Here's a link to Prometheus's open source repository on GitHub.

According to the StackShare community, New Relic has a broader approval, being mentioned in 3142 company stacks & 576 developers stacks; compared to Prometheus, which is listed in 243 company stacks and 85 developer stacks.

Advice on New Relic and Prometheus
Susmita Meher
Senior SRE at African Bank · | 4 upvotes · 502.9K views
Needs advice
on
PrometheusPrometheusGraphiteGraphite
and
GrafanaGrafana

Looking for a tool which can be used for mainly dashboard purposes, but here are the main requirements:

  • Must be able to get custom data from AS400,
  • Able to display automation test results,
  • System monitoring / Nginx API,
  • Able to get data from 3rd parties DB.

Grafana is almost solving all the problems, except AS400 and no database to get automation test results.

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Replies (1)
Sakti Behera
Technical Specialist, Software Engineering at AT&T · | 3 upvotes · 295.6K views

You can look out for Prometheus Instrumentation (https://prometheus.io/docs/practices/instrumentation/) Client Library available in various languages https://prometheus.io/docs/instrumenting/clientlibs/ to create the custom metric you need for AS4000 and then Grafana can query the newly instrumented metric to show on the dashboard.

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Needs advice
on
SysdigSysdigNew RelicNew Relic
and
DatadogDatadog

We are looking for a centralised monitoring solution for our application deployed on Amazon EKS. We would like to monitor using metrics from Kubernetes, AWS services (NeptuneDB, AWS Elastic Load Balancing (ELB), Amazon EBS, Amazon S3, etc) and application microservice's custom metrics.

We are expected to use around 80 microservices (not replicas). I think a total of 200-250 microservices will be there in the system with 10-12 slave nodes.

We tried Prometheus but it looks like maintenance is a big issue. We need to manage scaling, maintaining the storage, and dealing with multiple exporters and Grafana. I felt this itself needs few dedicated resources (at least 2-3 people) to manage. Not sure if I am thinking in the correct direction. Please confirm.

You mentioned Datadog and Sysdig charges per host. Does it charge per slave node?

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Replies (3)
Recommends
DatadogDatadog

Can't say anything to Sysdig. I clearly prefer Datadog as

  • they provide plenty of easy to "switch-on" plugins for various technologies (incl. most of AWS)
  • easy to code (python) agent plugins / api for own metrics
  • brillant dashboarding / alarms with many customization options
  • pricing is OK, there are cheaper options for specific use cases but if you want superior dashboarding / alarms I haven't seen a good competitor (despite your own Prometheus / Grafana / Kibana dog food)

IMHO NewRelic is "promising since years" ;) good ideas but bad integration between their products. Their Dashboard query language is really nice but lacks critical functions like multiple data sets or advanced calculations. Needless to say you get all of that with Datadog.

Need help setting up a monitoring / logging / alarm infrastructure? Send me a message!

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Maik Schröder
Recommends
InstanaInstana

Hi Medeti,

you are right. Building based on your stack something with open source is heavy lifting. A lot of people I know start with such a set-up, but quickly run into frustration as they need to dedicated their best people to build a monitoring which is doing the job in a professional way.

As you are microservice focussed and are looking for 'low implementation and maintenance effort', you might want to have a look at INSTANA, which was built with modern tool stacks in mind. https://www.instana.com/apm-for-microservices/

We have a public sand-box available if you just want to have a look at the product once and of course also a free-trial: https://www.instana.com/getting-started-with-apm/

Let me know if you need anything on top.

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Attila Fulop
Management Advisor at artkonekt · | 2 upvotes · 153K views

I have hands on production experience both with New Relic and Datadog. I personally prefer Datadog over NewRelic because of the UI, the Documentation and the overall user/developer experience.

NewRelic however, can do basically the same things as Datadog can, and some of the features like alerting have been present in NewRelic for longer than in Datadog. The cool thing about NewRelic is their last-summer-updated pricing: you no longer pay per host but after data you send towards New Relic. This can be a huge cost saver depending on your particular setup

https://docs.newrelic.com/docs/accounts/accounts-billing/new-relic-one-pricing-billing/new-relic-one-pricing-billing

I'd go for Datadog, but given you have lots of containers I would also make a cost calculation. If the price difference is significant and there's a budget constraint NewRelic might be the better choice.

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Sunil Chaudhari
Needs advice
on
PrometheusPrometheus
and
MetricbeatMetricbeat

Hi, We have a situation, where we are using Prometheus to get system metrics from PCF (Pivotal Cloud Foundry) platform. We send that as time-series data to Cortex via a Prometheus server and built a dashboard using Grafana. There is another pipeline where we need to read metrics from a Linux server using Metricbeat, CPU, memory, and Disk. That will be sent to Elasticsearch and Grafana will pull and show the data in a dashboard.

Is it OK to use Metricbeat for Linux server or can we use Prometheus?

What is the difference in system metrics sent by Metricbeat and Prometheus node exporters?

Regards, Sunil.

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Replies (2)
Matthew Rothstein
Recommends
PrometheusPrometheus

If you're already using Prometheus for your system metrics, then it seems like standing up Elasticsearch just for Linux host monitoring is excessive. The node_exporter is probably sufficient if you'e looking for standard system metrics.

Another thing to consider is that Metricbeat / ELK use a push model for metrics delivery, whereas Prometheus pulls metrics from each node it is monitoring. Depending on how you manage your network security, opting for one solution over two may make things simpler.

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Recommends
InstanaInstana

Hi Sunil! Unfortunately, I don´t have much experience with Metricbeat so I can´t advise on the diffs with Prometheus...for Linux server, I encourage you to use Prometheus node exporter and for PCF, I would recommend using the instana tile (https://www.instana.com/supported-technologies/pivotal-cloud-foundry/). Let me know if you have further questions! Regards Jose

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Mat Jovanovic
Head of Cloud at Mats Cloud · | 3 upvotes · 449.8K views
Needs advice
on
DatadogDatadogGrafanaGrafana
and
PrometheusPrometheus

We're looking for a Monitoring and Logging tool. It has to support AWS (mostly 100% serverless, Lambdas, SNS, SQS, API GW, CloudFront, Autora, etc.), as well as Azure and GCP (for now mostly used as pure IaaS, with a lot of cognitive services, and mostly managed DB). Hopefully, something not as expensive as Datadog or New relic, as our SRE team could support the tool inhouse. At the moment, we primarily use CloudWatch for AWS and Pandora for most on-prem.

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Replies (2)
Recommends
DatadogDatadog

I worked with Datadog at least one year and my position is that commercial tools like Datadog are the best option to consolidate and analyze your metrics. Obviously, if you can't pay the tool, the best free options are the mix of Prometheus with their Alert Manager and Grafana to visualize (that are complementary not substitutable). But I think that no use a good tool it's finally more expensive that use a not really good implementation of free tools and you will pay also to maintain its.

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Lucas Rincon
Recommends
InstanaInstana

this is quite affordable and provides what you seem to be looking for. you can see a whole thing about the APM space here https://www.apmexperts.com/observability/ranking-the-observability-offerings/

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Decisions about New Relic and Prometheus
Attila Fulop

I haven't heard much about Datadog until about a year ago. Ironically, the NewRelic sales person who I had a series of trainings with was trash talking about Datadog a lot. That drew my attention to Datadog and I gave it a try at another client project where we needed log handling, dashboards and alerting.

In 2019, Datadog was already offering log management and from that perspective, it was ahead of NewRelic. Other than that, from my perspective, the two tools are offering a very-very similar set of tools. Therefore I wouldn't say there's a significant difference between the two, the decision is likely a matter of taste. The pricing is also very similar.

The reasons why we chose Datadog over NewRelic were:

  • The presence of log handling feature (since then, logging is GA at NewRelic as well since falls 2019).
  • The setup was easier even though I already had experience with NewRelic, including participation in NewRelic trainings.
  • The UI of Datadog is more compact and my experience is smoother.
  • The NewRelic UI is very fragmented and New Relic One is just increasing this experience for me.
  • The log feature of Datadog is very well designed, I find very useful the tagging logs with services. The log filtering is also very awesome.

Bottom line is that both tools are great and it makes sense to discover both and making the decision based on your use case. In our case, Datadog was the clear winner due to its UI, ease of setup and the awesome logging and alerting features.

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Benoit Larroque
Principal Engineer at Sqreen · | 4 upvotes · 250.9K views

I chose Datadog APM because the much better APM insights it provides (flamegraph, percentiles by default).

The drawbacks of this decision are we had to move our production monitoring to TimescaleDB + Telegraf instead of NR Insight

NewRelic is definitely easier when starting out. Agent is only a lib and doesn't require a daemon

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Pros of New Relic
Pros of Prometheus
  • 415
    Easy setup
  • 344
    Really powerful
  • 244
    Awesome visualization
  • 194
    Ease of use
  • 151
    Great ui
  • 107
    Free tier
  • 81
    Great tool for insights
  • 66
    Heroku Integration
  • 55
    Market leader
  • 49
    Peace of mind
  • 21
    Push notifications
  • 20
    Email notifications
  • 17
    Heroku Add-on
  • 16
    Error Detection and Alerting
  • 12
    Multiple language support
  • 11
    Server Resources Monitoring
  • 11
    SQL Analysis
  • 9
    Transaction Tracing
  • 8
    Apdex Scores
  • 8
    Azure Add-on
  • 7
    Analysis of CPU, Disk, Memory, and Network
  • 6
    Detailed reports
  • 6
    Performance of External Services
  • 6
    Error Analysis
  • 6
    Application Availability Monitoring and Alerting
  • 6
    Application Response Times
  • 5
    JVM Performance Analyzer (Java)
  • 5
    Most Time Consuming Transactions
  • 4
    Easy to use
  • 4
    Top Database Operations
  • 4
    Browser Transaction Tracing
  • 3
    Application Map
  • 3
    Pagoda Box integration
  • 3
    Custom Dashboards
  • 3
    Weekly Performance Email
  • 2
    Easy visibility
  • 2
    App Speed Index
  • 2
    Easy to setup
  • 2
    Background Jobs Transaction Analysis
  • 1
    Incident Detection and Alerting
  • 1
    Worst Transactions by User Dissatisfaction
  • 1
    Metric Data Resolution
  • 1
    Metric Data Retention
  • 1
    Team Collaboration Tools
  • 1
    Rails integration
  • 1
    Super Expensive
  • 1
    Access to Performance Data API
  • 1
    Real User Monitoring Overview
  • 1
    Real User Monitoring Analysis and Breakdown
  • 1
    Free
  • 1
    Best of the best, what more can you ask for
  • 1
    Best monitoring on the market
  • 1
    Time Comparisons
  • 0
    Exceptions
  • 0
    Ddd
  • 46
    Powerful easy to use monitoring
  • 38
    Flexible query language
  • 32
    Dimensional data model
  • 27
    Alerts
  • 23
    Active and responsive community
  • 22
    Extensive integrations
  • 19
    Easy to setup
  • 12
    Beautiful Model and Query language
  • 7
    Easy to extend
  • 6
    Nice
  • 3
    Written in Go
  • 2
    Good for experimentation
  • 1
    Easy for monitoring

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Cons of New Relic
Cons of Prometheus
  • 19
    Pricing model doesn't suit microservices
  • 10
    UI isn't great
  • 7
    Visualizations aren't very helpful
  • 7
    Expensive
  • 5
    Hard to understand why things in your app are breaking
  • 12
    Just for metrics
  • 6
    Bad UI
  • 6
    Needs monitoring to access metrics endpoints
  • 4
    Not easy to configure and use
  • 3
    Supports only active agents
  • 2
    Written in Go
  • 2
    TLS is quite difficult to understand
  • 2
    Requires multiple applications and tools
  • 1
    Single point of failure

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What is New Relic?

The world’s best software and DevOps teams rely on New Relic to move faster, make better decisions and create best-in-class digital experiences. If you run software, you need to run New Relic. More than 50% of the Fortune 100 do too.

What is Prometheus?

Prometheus is a systems and service monitoring system. It collects metrics from configured targets at given intervals, evaluates rule expressions, displays the results, and can trigger alerts if some condition is observed to be true.

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