New Relic vs Prometheus

Need advice about which tool to choose?Ask the StackShare community!

New Relic

18K
6.2K
+ 1
1.9K
Prometheus

2.2K
2.6K
+ 1
233
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New Relic vs Prometheus: What are the differences?

Developers describe New Relic as "SaaS Application Performance Management for Ruby, PHP, .Net, Java, Python, and Node.js Apps". New Relic is the all-in-one web application performance tool that lets you see performance from the end user experience, through servers, and down to the line of application code. On the other hand, Prometheus is detailed as "An open-source service monitoring system and time series database, developed by SoundCloud". Prometheus is a systems and service monitoring system. It collects metrics from configured targets at given intervals, evaluates rule expressions, displays the results, and can trigger alerts if some condition is observed to be true.

New Relic and Prometheus are primarily classified as "Performance Monitoring" and "Monitoring" tools respectively.

Some of the features offered by New Relic are:

  • Performance Data Retention
  • Real-User Response Time, Throughput, & Breakdown by Layer
  • App Response Time, Throughput, & Breakdown by Component

On the other hand, Prometheus provides the following key features:

  • a multi-dimensional data model (timeseries defined by metric name and set of key/value dimensions)
  • a flexible query language to leverage this dimensionality
  • no dependency on distributed storage

"Easy setup" is the top reason why over 411 developers like New Relic, while over 32 developers mention "Powerful easy to use monitoring" as the leading cause for choosing Prometheus.

Prometheus is an open source tool with 25K GitHub stars and 3.56K GitHub forks. Here's a link to Prometheus's open source repository on GitHub.

According to the StackShare community, New Relic has a broader approval, being mentioned in 3142 company stacks & 576 developers stacks; compared to Prometheus, which is listed in 243 company stacks and 85 developer stacks.

Advice on New Relic and Prometheus
Susmita Meher
Senior SRE at African Bank · | 4 upvotes · 280.5K views
Needs advice
on
Prometheus
Graphite
and
Grafana

Looking for a tool which can be used for mainly dashboard purposes, but here are the main requirements:

  • Must be able to get custom data from AS400,
  • Able to display automation test results,
  • System monitoring / Nginx API,
  • Able to get data from 3rd parties DB.

Grafana is almost solving all the problems, except AS400 and no database to get automation test results.

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Replies (1)
Sakti Behera
Technical Specialist, Software Engineering at AT&T · | 3 upvotes · 85.7K views

You can look out for Prometheus Instrumentation (https://prometheus.io/docs/practices/instrumentation/) Client Library available in various languages https://prometheus.io/docs/instrumenting/clientlibs/ to create the custom metric you need for AS4000 and then Grafana can query the newly instrumented metric to show on the dashboard.

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Needs advice
on
Sysdig
New Relic
and
Datadog

We are looking for a centralised monitoring solution for our application deployed on Amazon EKS. We would like to monitor using metrics from Kubernetes, AWS services (NeptuneDB, AWS Elastic Load Balancing (ELB), Amazon EBS, Amazon S3, etc) and application microservice's custom metrics.

We are expected to use around 80 microservices (not replicas). I think a total of 200-250 microservices will be there in the system with 10-12 slave nodes.

We tried Prometheus but it looks like maintenance is a big issue. We need to manage scaling, maintaining the storage, and dealing with multiple exporters and Grafana. I felt this itself needs few dedicated resources (at least 2-3 people) to manage. Not sure if I am thinking in the correct direction. Please confirm.

You mentioned Datadog and Sysdig charges per host. Does it charge per slave node?

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Replies (4)
Recommends
Datadog

Can't say anything to Sysdig. I clearly prefer Datadog as

  • they provide plenty of easy to "switch-on" plugins for various technologies (incl. most of AWS)
  • easy to code (python) agent plugins / api for own metrics
  • brillant dashboarding / alarms with many customization options
  • pricing is OK, there are cheaper options for specific use cases but if you want superior dashboarding / alarms I haven't seen a good competitor (despite your own Prometheus / Grafana / Kibana dog food)

IMHO NewRelic is "promising since years" ;) good ideas but bad integration between their products. Their Dashboard query language is really nice but lacks critical functions like multiple data sets or advanced calculations. Needless to say you get all of that with Datadog.

Need help setting up a monitoring / logging / alarm infrastructure? Send me a message!

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Maik Schröder
Recommends
Instana

Hi Medeti,

you are right. Building based on your stack something with open source is heavy lifting. A lot of people I know start with such a set-up, but quickly run into frustration as they need to dedicated their best people to build a monitoring which is doing the job in a professional way.

As you are microservice focussed and are looking for 'low implementation and maintenance effort', you might want to have a look at INSTANA, which was built with modern tool stacks in mind. https://www.instana.com/apm-for-microservices/

We have a public sand-box available if you just want to have a look at the product once and of course also a free-trial: https://www.instana.com/getting-started-with-apm/

Let me know if you need anything on top.

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I have hands on production experience both with New Relic and Datadog. I personally prefer Datadog over NewRelic because of the UI, the Documentation and the overall user/developer experience.

NewRelic however, can do basically the same things as Datadog can, and some of the features like alerting have been present in NewRelic for longer than in Datadog. The cool thing about NewRelic is their last-summer-updated pricing: you no longer pay per host but after data you send towards New Relic. This can be a huge cost saver depending on your particular setup

https://docs.newrelic.com/docs/accounts/accounts-billing/new-relic-one-pricing-billing/new-relic-one-pricing-billing

I'd go for Datadog, but given you have lots of containers I would also make a cost calculation. If the price difference is significant and there's a budget constraint NewRelic might be the better choice.

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Dale Rodriguez
Sales Engineer at Sysdig · | 1 upvotes · 86.8K views
Recommends
Sysdig
at

Hello Medeti,

Sysdig charges per host regardless of node type.

Please contact me for more information.

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View all (4)
Sunil Chaudhari
Needs advice
on
Prometheus
and
Metricbeat

Hi, We have a situation, where we are using Prometheus to get system metrics from PCF (Pivotal Cloud Foundry) platform. We send that as time-series data to Cortex via a Prometheus server and built a dashboard using Grafana. There is another pipeline where we need to read metrics from a Linux server using Metricbeat, CPU, memory, and Disk. That will be sent to Elasticsearch and Grafana will pull and show the data in a dashboard.

Is it OK to use Metricbeat for Linux server or can we use Prometheus?

What is the difference in system metrics sent by Metricbeat and Prometheus node exporters?

Regards, Sunil.

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Replies (2)
Matthew Rothstein
Recommends
Prometheus

If you're already using Prometheus for your system metrics, then it seems like standing up Elasticsearch just for Linux host monitoring is excessive. The node_exporter is probably sufficient if you'e looking for standard system metrics.

Another thing to consider is that Metricbeat / ELK use a push model for metrics delivery, whereas Prometheus pulls metrics from each node it is monitoring. Depending on how you manage your network security, opting for one solution over two may make things simpler.

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Recommends
Instana

Hi Sunil! Unfortunately, I don´t have much experience with Metricbeat so I can´t advise on the diffs with Prometheus...for Linux server, I encourage you to use Prometheus node exporter and for PCF, I would recommend using the instana tile (https://www.instana.com/supported-technologies/pivotal-cloud-foundry/). Let me know if you have further questions! Regards Jose

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Decisions about New Relic and Prometheus
Attila Fulop
Team Leader at Artkonekt · | 3 upvotes · 127.3K views

I haven't heard much about Datadog until about a year ago. Ironically, the NewRelic sales person who I had a series of trainings with was trash talking about Datadog a lot. That drew my attention to Datadog and I gave it a try at another client project where we needed log handling, dashboards and alerting.

In 2019, Datadog was already offering log management and from that perspective, it was ahead of NewRelic. Other than that, from my perspective, the two tools are offering a very-very similar set of tools. Therefore I wouldn't say there's a significant difference between the two, the decision is likely a matter of taste. The pricing is also very similar.

The reasons why we chose Datadog over NewRelic were:

  • The presence of log handling feature (since then, logging is GA at NewRelic as well since falls 2019).
  • The setup was easier even though I already had experience with NewRelic, including participation in NewRelic trainings.
  • The UI of Datadog is more compact and my experience is smoother.
  • The NewRelic UI is very fragmented and New Relic One is just increasing this experience for me.
  • The log feature of Datadog is very well designed, I find very useful the tagging logs with services. The log filtering is also very awesome.

Bottom line is that both tools are great and it makes sense to discover both and making the decision based on your use case. In our case, Datadog was the clear winner due to its UI, ease of setup and the awesome logging and alerting features.

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Benoit Larroque
Principal Engineer at Sqreen · | 2 upvotes · 117.6K views

I chose Datadog APM because the much better APM insights it provides (flamegraph, percentiles by default).

The drawbacks of this decision are we had to move our production monitoring to TimescaleDB + Telegraf instead of NR Insight

NewRelic is definitely easier when starting out. Agent is only a lib and doesn't require a daemon

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Pros of New Relic
Pros of Prometheus
  • 416
    Easy setup
  • 345
    Really powerful
  • 244
    Awesome visualization
  • 194
    Ease of use
  • 151
    Great ui
  • 107
    Free tier
  • 81
    Great tool for insights
  • 66
    Heroku Integration
  • 55
    Market leader
  • 49
    Peace of mind
  • 21
    Push notifications
  • 20
    Email notifications
  • 16
    Heroku Add-on
  • 16
    Error Detection and Alerting
  • 12
    Multiple language support
  • 11
    SQL Analysis
  • 11
    Server Resources Monitoring
  • 9
    Transaction Tracing
  • 8
    Azure Add-on
  • 8
    Apdex Scores
  • 7
    Analysis of CPU, Disk, Memory, and Network
  • 6
    Detailed reports
  • 6
    Performance of External Services
  • 6
    Error Analysis
  • 6
    Application Availability Monitoring and Alerting
  • 6
    Application Response Times
  • 5
    JVM Performance Analyzer (Java)
  • 5
    Most Time Consuming Transactions
  • 4
    Browser Transaction Tracing
  • 4
    Top Database Operations
  • 4
    Easy to use
  • 3
    Application Map
  • 3
    Pagoda Box integration
  • 3
    Custom Dashboards
  • 3
    Weekly Performance Email
  • 2
    Easy visibility
  • 2
    App Speed Index
  • 2
    Easy to setup
  • 1
    Real User Monitoring Analysis and Breakdown
  • 1
    Incident Detection and Alerting
  • 1
    Real User Monitoring Overview
  • 1
    Worst Transactions by User Dissatisfaction
  • 1
    Metric Data Resolution
  • 1
    Metric Data Retention
  • 1
    Team Collaboration Tools
  • 1
    Super Expensive
  • 1
    Time Comparisons
  • 1
    Access to Performance Data API
  • 1
    Background Jobs Transaction Analysis
  • 1
    Free
  • 1
    Best of the best, what more can you ask for
  • 1
    Best monitoring on the market
  • 1
    Rails integration
  • 0
    Exceptions
  • 0
    Ddd
  • 42
    Powerful easy to use monitoring
  • 38
    Flexible query language
  • 31
    Dimensional data model
  • 25
    Alerts
  • 21
    Active and responsive community
  • 20
    Extensive integrations
  • 18
    Easy to setup
  • 11
    Beautiful Model and Query language
  • 7
    Easy to extend
  • 6
    Nice
  • 3
    Written in Go
  • 1
    Easy for monitoring
  • 1
    Good for experimentation

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Cons of New Relic
Cons of Prometheus
  • 19
    Pricing model doesn't suit microservices
  • 10
    UI isn't great
  • 7
    Expensive
  • 7
    Visualizations aren't very helpful
  • 5
    Hard to understand why things in your app are breaking
  • 10
    Just for metrics
  • 5
    Needs monitoring to access metrics endpoints
  • 4
    Bad UI
  • 2
    Supports only active agents
  • 2
    Written in Go
  • 2
    Not easy to configure and use
  • 1
    Requires multiple applications and tools
  • 1
    TLS is quite difficult to understand

Sign up to add or upvote consMake informed product decisions

- No public GitHub repository available -

What is New Relic?

New Relic is the all-in-one web application performance tool that lets you see performance from the end user experience, through servers, and down to the line of application code.

What is Prometheus?

Prometheus is a systems and service monitoring system. It collects metrics from configured targets at given intervals, evaluates rule expressions, displays the results, and can trigger alerts if some condition is observed to be true.

Need advice about which tool to choose?Ask the StackShare community!

What companies use New Relic?
What companies use Prometheus?
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What are some alternatives to New Relic and Prometheus?
Datadog
Datadog is the leading service for cloud-scale monitoring. It is used by IT, operations, and development teams who build and operate applications that run on dynamic or hybrid cloud infrastructure. Start monitoring in minutes with Datadog!
AppDynamics
AppDynamics develops application performance management (APM) solutions that deliver problem resolution for highly distributed applications through transaction flow monitoring and deep diagnostics.
Splunk
It provides the leading platform for Operational Intelligence. Customers use it to search, monitor, analyze and visualize machine data.
Airbrake
Airbrake collects errors for your applications in all major languages and frameworks. We alert you to new errors and give you critical context, trends and details needed to find and fix errors fast.
Sentry
Sentry’s Application Monitoring platform helps developers see performance issues, fix errors faster, and optimize their code health.
See all alternatives
How developers use New Relic and Prometheus
StackShare uses
New Relic

Free Heroku add-on. Not particularly useful for us. Rails profilers tend to do a better job at the app level. And I can never really figure out what’s going on with Heroku by looking at New Relic. I don’t know if we’re just not using New Relic correctly or if it really does just suck for our use case. But I guess some insight is better than none.

MaxCDN uses
New Relic

How do you know what parts of the workflow need improvement? Measure it. With New Relic in place, we have graphs of our API performance and can directly see if a server or zone is causing trouble, and the impact of our changes. There’s no comparison between a real-time performance graph and “Strange, the site seems slow, I should tail the logs”.

Kalibrr uses
New Relic

We monitor and troubleshoot our app's performance using New Relic, which gives us a great view into each type of request that hits our servers. It also gives us a nice weekly summary of error rates and response times so that we know how well we've done in the past week.

Scrayos UG (haftungsbeschränkt) uses
Prometheus

We primarily use Prometheus to gather metrics and statistics to display them in Grafana. Aside from that we poll Prometheus for our orchestration-solution "JCOverseer" to determine, which host is least occupied at the moment.

Steve Paulo uses
New Relic

I'm trying to wring more instrumentation out of New Relic as it pertains to Rack, but for the time being, New Relic is monitoring/alerting uptime and some basic performance metrics.

Jeff Flynn uses
New Relic

Just like we care about errors, we care about metrics - especially around performance. You'd be crazy not to use it - and not surprisingly, it's a one-click add-on in Heroku.

Tom Staijen uses
Prometheus

Gather metrics from systems and applications. Evaluate alerting rules. Alerts are pushed to OpsGenie and Slack.

HyVive uses
Prometheus

We primarily use Prometheus to gather metrics and statistics to display them in Grafana.

BĂąi Thanh uses
Prometheus
  • Simple operation and easy to deploy.
Roy Olsen uses
Prometheus

Predictive monitoring.