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  1. Stackups
  2. Business Tools
  3. Customer Support
  4. Customer Support Chat
  5. Prudio Live Chat vs Zopim

Prudio Live Chat vs Zopim

OverviewComparisonAlternatives

Overview

Zopim
Zopim
Stacks403
Followers84
Votes28
Prudio Live Chat
Prudio Live Chat
Stacks0
Followers5
Votes0

Prudio Live Chat vs Zopim: What are the differences?

What is Prudio Live Chat? Engage your website visitors through Slack. Prudio is the easiest way to engage your website visitors through Slack. Using our chat widget, your customers can talk with you using any device.

What is Zopim? Real-time customer satisfaction made simple. Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design.

Prudio Live Chat and Zopim can be primarily classified as "Customer Support Chat" tools.

Some of the features offered by Prudio Live Chat are:

  • Live chat
  • Communication
  • Slack

On the other hand, Zopim provides the following key features:

  • Easy Widget Customization- Dress up the widget to suit your website's colors and theme.
  • Customizable Greetings- Greet visitors in your very own unique manner.
  • Smart Offline Modes- Show a contact form or hide the widget when you go offline? You decide.

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Detailed Comparison

Zopim
Zopim
Prudio Live Chat
Prudio Live Chat

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

Prudio is the easiest way to engage your website visitors through Slack. Using our chat widget, your customers can talk with you using any device.

Easy Widget Customization- Dress up the widget to suit your website's colors and theme.;Customizable Greetings- Greet visitors in your very own unique manner.;Smart Offline Modes- Show a contact form or hide the widget when you go offline? You decide.;Email Chat Transcripts- Customers can send chat transcripts to themselves.;Real-time Visitor Information- Live information on each customer, updated every second.;Automatic Translation- Translate chats into your native language.;Powerful Chat Shortcuts- Reuse answers to frequently asked questions.;Seamless Integrations- Effortlessly pull customer data from or export chats to your favorite CRM / ticketing solutions.;Use on multiple devices- Reply via IM, from anywhere;Automated Pro-active Chat Invitations;Integrate with other web services;See visitor webpath;Combat spam by banning visitors;Secure chats on SSL websites;HTML5 dashboard;Inter-agent Chat and Transfer;Dashboard Analytics;Developer-friendly API;Fanatic Customer Support
Live chat;Communication;Slack;Support
Statistics
Stacks
403
Stacks
0
Followers
84
Followers
5
Votes
28
Votes
0
Pros & Cons
Pros
  • 18
    Real-time user chat
  • 7
    Free plan for startups
  • 3
    Simple setup
No community feedback yet
Integrations
Zendesk
Zendesk
Salesforce Sales Cloud
Salesforce Sales Cloud
Highrise
Highrise
SugarCRM
SugarCRM
Zoho CRM
Zoho CRM
Pivotal Tracker
Pivotal Tracker
Jira
Jira
UserVoice
UserVoice
Slack
Slack

What are some alternatives to Zopim, Prudio Live Chat?

Olark

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

tawk.to

tawk.to

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Crisp

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

Chatlio

Chatlio

You don't need yet another chat client. Talk with your customers using your existing Slack service.

LiveChat

LiveChat

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

SnapEngage

SnapEngage

SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

Chaport

Chaport

Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.

SparrowDesk

SparrowDesk

AI-driven helpdesk software that simplifies ticketing, auto-resolves 60% of customer queries, and helps teams deliver fast, efficient customer support.

QuickReply.ai

QuickReply.ai

QuickReply.ai is a WhatsApp marketing and automation platform that helps B2C brands streamline customer conversations across the full lifecycle. Companies use it to automate lead capture, qualification, follow-ups, and support through visual journeys and GenAI chatbots. Trusted by 1,500+ businesses in 29+ countries. Supports WhatsApp, Instagram, Facebook Messenger, SMS, and web chat for true omnichannel messaging.

CTX- WhatsApp marketing

CTX- WhatsApp marketing

Chatix is an all-in-one WhatsApp support widget for chat support, order updates, COD verification, and abandoned cart recovery. Chatix manages multi-agent chats, online hours, and WhatsApp API automation for marketing and promotions. It is perfect for Shopify stores wanting faster support, higher conversions, and better customer communication.

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