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RelateIQ vs Salesforce Service Cloud: What are the differences?
RelateIQ: The world's first Relationship Intelligence platform. RelateIQ automatically captures data on your most important sales prospects, making it easy to collaborate with your teammates to close deals faster. The platform works everywhere you work, whether it's on a mobile app in your pocket or in your email inbox through a browser extension; Salesforce Service Cloud: A platform for customer service and support. It is customer service software that delivers in the cloud. It is a social customer service application that empowers companies to manage all customer information and service conversations in the cloud.
RelateIQ and Salesforce Service Cloud belong to "CRM" category of the tech stack.
Some of the features offered by RelateIQ are:
- Connects with your inbox and calendar to capture your professional touchpoints automatically
- Identify warm introductions in a flash, get better insight into your pipeline, and provide an enhanced customer experience through collaboration
- RelateIQ's innovative iPhone app and Android app supercharge your mobile experience, while our convenient Chrome extension brings the power of Relationship Intelligence to your inbox
On the other hand, Salesforce Service Cloud provides the following key features:
- Lightning Service Console
- Case Management
- Workflow and Approvals