SnapEngage vs Talkus: What are the differences?
SnapEngage: Live Chat For enterprising companies. SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system; Talkus: Your help desk. In Slack. With Talkus, Slack becomes the place for your team to communicate with customers, personally, on your website by live chat or by email, phone or SMS.
SnapEngage and Talkus can be categorized as "Customer Support Chat" tools.
Some of the features offered by SnapEngage are:
- Multiple Widgets
- Custom Data Mapping
On the other hand, Talkus provides the following key features:
- 100% integrated with Slack, no need to leave Slack to handle all your support
- Handle live chat for your website, email, sms, phone, FAQ
- 100% customisable.