What is Twilio?
What is Twilio SendGrid?
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Twilio is by far the most complete solution for SMS, its API is extremely well structured. And its integration with rails is pretty straight forward.
We use Twilio extensively for voice call routing, for texting. We, in fact, use it for MMS messaging as of recently...We do number masking. So the personal shopper never has your actual number, you call the Twilio number and it routes you intelligently to the customer. And vice-versa.
Every app needs email, even the ones we build regularly send some kind, be it signup, reset passwords or general announcements, it's all gotta come from somewhere. SendGrid have been a very reliable platform in the past, and we've had no issues so far.
SendGrid came to our attention as a great way of handling outgoing e-mail communication. Mass capabilities, spam handling and the sheer power of MailChimp as a vendor made our decision here.
All of our external emails are sent using SendGrid. SendGrid's statistics dashboards help us figure out whether our emails are reaching people, and how much attention is paid to them.
One of core features is alerting users of new reviews, and we send a surprising large number of emails each month. Sendgrid ensures they make it to our customer's inbox.
Email service used within Coolfront Mobile to send emails and track emails to contractors and their customers (e.g. home-owners).
Twilio is a service I have experimented with, and given a project with SMS requirements I would choose Twilio to support that.
For my own phone forwarding system, SMS messaging, and will gladly build such systems for clients.
I set up text-message alerts to be sent to me when an error was raised on the web application.