Zendesk vs Zoho Support

Zendesk
Zendesk

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Zoho Support
Zoho Support

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Zendesk vs Zoho Support: What are the differences?

Developers describe Zendesk as "The leading cloud-based customer service software solution". Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies. On the other hand, Zoho Support is detailed as "The support team". If you have questions or feedback about our apps, we're always listening and happy to help!.

Zendesk and Zoho Support are primarily classified as "Help Desk" and "Customer Support Chat" tools respectively.

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What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is Zoho Support?

If you have questions or feedback about our apps, we're always listening and happy to help!

Want advice about which of these to choose?Ask the StackShare community!

Why do developers choose Zendesk?
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        What companies use Zendesk?
        What companies use Zoho Support?
        What are some alternatives to Zendesk and Zoho Support?
        FreshDesk
        Freshdesk is an on demand customer support software that works across multiple support channels.
        Intercom
        Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
        Zoho
        Unique and powerful suite of software to run your entire business. It contains word processing, spreadsheets, presentations, databases, note-taking, wikis, web conferencing, customer relationship management, project management, invoicing, and other applications.
        Help Scout
        With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
        HubSpot
        Attract, convert, close and delight customers with HubSpot’s complete set of marketing tools. HubSpot all-in-one marketing software helps more than 12,000 companies in 56 countries attract leads and convert them into customers.
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        What tools integrate with Zendesk?
        What tools integrate with Zoho Support?
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          How developers use Zendesk and Zoho Support
          Avatar of MOKA Analytics
          MOKA Analytics uses ZendeskZendesk

          We use Zendesk for customer support and hosting documentation. Additionally, we provide documentation search from within our application using Zendesk's API

          Avatar of Adam Bird
          Adam Bird uses ZendeskZendesk

          Receiving notifications when Tasks are assigned and being able to update the Tasks when the calendar event has changed.

          Avatar of Tinker Travel
          Tinker Travel uses ZendeskZendesk

          Our Customer Care peeps use it and we synchronise customer data into it to help them organise and find things quickly.

          Avatar of Grubster
          Grubster uses ZendeskZendesk

          It's our customer service system for dealing with inbound ticket requests from any channel integrated.

          Avatar of Gitt
          Gitt uses ZendeskZendesk

          Have so many options, and can connect with our custom infrastructure and existing support channel.

          How much does Zendesk cost?
          How much does Zoho Support cost?
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