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  1. Stackups
  2. Business Tools
  3. CRM
  4. CRM
  5. SugarCRM vs Zoho CRM

SugarCRM vs Zoho CRM

OverviewComparisonAlternatives

Overview

Zoho CRM
Zoho CRM
Stacks264
Followers207
Votes2
SugarCRM
SugarCRM
Stacks60
Followers56
Votes0

SugarCRM vs Zoho CRM: What are the differences?

SugarCRM: CRM Made Simple. Flexible, Intuitive, Open, Social, Mobile. Manage your sales, marketing, and customer support better with SugarCRM's online CRM software; Zoho CRM: Close More Deals in Less Time. Online CRM software for managing your sales, marketing, customer support, and inventory in a single system.

SugarCRM and Zoho CRM belong to "CRM" category of the tech stack.

Some of the features offered by SugarCRM are:

  • 360-Degree Customer Activity History- Know your accounts inside and out with 360-degree customer activity history across the extended selling enterprise.
  • Social Selling- Leverage LinkedIn to network and augment your contact discovery. Scan for relevant tweets of all the people you follow in your activity streams and interact with your contacts directly
  • Mobile- Sell anywhere and stay on top of your leads and opportunities, tasks and calendar, meetings and calls -- across any mobile device.

On the other hand, Zoho CRM provides the following key features:

  • Capture leads from your website- Seamlessly populate visitor data from your website into your CRM system. Publish spam-free forms and create time and context-sensitive contact strategies.
  • Improve your Workflow- Automatically assign leads and customers to the reps best qualified to handle them.
  • Pulse- Identify, target and follow-up on inactive leads. Use what you learn to refine and improve your sales efforts

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Detailed Comparison

Zoho CRM
Zoho CRM
SugarCRM
SugarCRM

Online CRM software for managing your sales, marketing, customer support, and inventory in a single system.

Manage your sales, marketing, and customer support better with SugarCRM's online CRM software.

Capture leads from your website- Seamlessly populate visitor data from your website into your CRM system. Publish spam-free forms and create time and context-sensitive contact strategies;Improve your Workflow- Automatically assign leads and customers to the reps best qualified to handle them;Pulse- Identify, target and follow-up on inactive leads. Use what you learn to refine and improve your sales efforts;Forecasting- Link data from the Opportunities Tracking tool to effectively set sales targets, track progress, and allocate resources to achieve your goals;MailMagnet- Reduce email clutter and focus only on what matters; Keep customers emails inside CRM;Mail Merge- Instantly create bulk Mail Merge documents - in either customized or standard templates;Document Library- Organize & share the latest marketing collateral with salespeople;Social CRM- Link customer's LinkedIn, Facebook and Twitter profiles into your Zoho CRM system;CRM On-The-Go- Stay connected and up-to-date wherever you go. Zoho’s Mobile Edition gives you instant access to customer info and sales activity on your iPad, iPhone, Android and BlackBerry devices;CRM for Google Apps- Zoho CRM works seamlessly with Google Apps, making it easy to collaborate, communicate and share. Whether it's Google Email, Docs, Contacts, Calendar or Tasks, everything’s tightly linked within your CRM account;Extend CRM- APIs, Webhooks & Custom Applications;Market Smarter- Campaigns, Mass Email & Autoresponders;Stay Secure- Profiles, Hierarchy, Groups & Data-Sharing
360-Degree Customer Activity History- Know your accounts inside and out with 360-degree customer activity history across the extended selling enterprise.;Social Selling- Leverage LinkedIn to network and augment your contact discovery. Scan for relevant tweets of all the people you follow in your activity streams and interact with your contacts directly;Mobile- Sell anywhere and stay on top of your leads and opportunities, tasks and calendar, meetings and calls -- across any mobile device.;Real Time Pipeline Management- Track early indicators and changes impacting your pipeline so you can stay ahead of your forecast, spend time where it counts, and meet your sales targets on time, every time.;Workflow and Approvals- Automatically drive deal change alerts and discount approvals, route leads and opportunities, and monitor account activity updates and changes based on your business.;Email, Calendar, and File Management- Sell with your favorite applications with Sugar’s built-in email integration Microsoft Outlook, IBM Lotus Notes, Gmail, Yahoo! Mail, and IMAP based email servers.;Sales Analytics- Sugar reporting and dashboards provide you with real-time information about the sales pipeline, progress to quota, key opportunity and account activity, and rep performance.;Sales Intelligence- Get account and contact data from Hoovers and other business data providers using the Sugar Cloud Connectors.
Statistics
Stacks
264
Stacks
60
Followers
207
Followers
56
Votes
2
Votes
0
Pros & Cons
Pros
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    Lead management
  • 1
    Email / Blog scheduling
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Integrations
Zopim
Zopim
FreshDesk
FreshDesk
Unbounce
Unbounce
DocuSign
DocuSign
LiveChat
LiveChat
FreshDesk
FreshDesk
Zopim
Zopim
UserVoice
UserVoice
Zendesk
Zendesk
Get Satisfaction
Get Satisfaction

What are some alternatives to Zoho CRM, SugarCRM?

Salesforce Sales Cloud

Salesforce Sales Cloud

The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.

Pipedrive

Pipedrive

Pipeline tool for active dealmakers. Get super-organized. Close deals in less time. Built by active salespeople and serious web app developers.

Streak

Streak

Streak lets you keep track of all your deals right from your inbox. We let you group emails from the same customer together into one view and push that customer through your pipeline.

OnePageCRM

OnePageCRM

OnePageCRM is the 1st action-focused sales CRM. It helps small and medium-sized businesses take control of their sales, focus on what needs to be done next, follow up with every lead, and close more deals, one sales action at a time.

Highrise

Highrise

Highrise CRM helps you manage your contacts, keep track of who said what when, schedule follow-ups, set reminders, and convert leads into done deals.

Close.io

Close.io

Close allows startups to close more deals and make more sales. Salespeople can spend more time communicating with their customers and less time on data entry because all activities are automatically tracked.

Odoo

Odoo

It is a business management software including CRM, e-commerce, billing, accounting, manufacturing, warehouse, project management, and inventory management.

Lemprep

Lemprep

Lemprep gives sales reps a competitive edge by transforming minimal inputs into deep, actionable intelligence. Discover buyer pain points, organizational priorities, and market opportunities so you can run impactful, high-confidence sales calls that drive predictable results.

Capsule CRM

Capsule CRM

Use Capsule to keep track of the people and companies you do business with, communications with them, opportunities in the pipeline, and what needs to be done when.

Captira Bail Management Software

Captira Bail Management Software

#1 Bail software for 15+ years to service Bail Agents and Bail Agencies. Captira includes the best CRM type features to manage defendants and indemnitors plus it includes eSign, GPS check-ins, GeoFence, Bail Pay, and powerful automation. All built to simplify case management and boost efficiency.

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