Zoho Support vs Zopim

Overview

Zopim

Stacks403

Followers84

Votes28

Zoho Support

Stacks7

Followers10

Votes0

Zoho Support vs Zopim: What are the differences?

Developers describe Zoho Support as "The support team". If you have questions or feedback about our apps, we're always listening and happy to help!. On the other hand, Zopim is detailed as "Real-time customer satisfaction made simple". Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design.

Zoho Support and Zopim belong to "Customer Support Chat" category of the tech stack.

🔥 Trending in Customer Support on StackShare

Stack Overflow

Customer Support

Question and answer site for professional and enthusiast programmers

Try it View Docs Alternatives

Try

61.9k

Detailed Comparison

Zopim	Zoho Support
Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design	If you have questions or feedback about our apps, we're always listening and happy to help!
Easy Widget Customization- Dress up the widget to suit your website's colors and theme.;Customizable Greetings- Greet visitors in your very own unique manner.;Smart Offline Modes- Show a contact form or hide the widget when you go offline? You decide.;Email Chat Transcripts- Customers can send chat transcripts to themselves.;Real-time Visitor Information- Live information on each customer, updated every second.;Automatic Translation- Translate chats into your native language.;Powerful Chat Shortcuts- Reuse answers to frequently asked questions.;Seamless Integrations- Effortlessly pull customer data from or export chats to your favorite CRM / ticketing solutions.;Use on multiple devices- Reply via IM, from anywhere;Automated Pro-active Chat Invitations;Integrate with other web services;See visitor webpath;Combat spam by banning visitors;Secure chats on SSL websites;HTML5 dashboard;Inter-agent Chat and Transfer;Dashboard Analytics;Developer-friendly API;Fanatic Customer Support	-
Statistics
Stacks 403	Stacks 7
Followers 84	Followers 10
Votes 28	Votes 0
Pros & Cons
Pros 18 Real-time user chat 7 Free plan for startups 3 Simple setup	No community feedback yet
Integrations
Zendesk Salesforce Sales Cloud Highrise SugarCRM Zoho CRM Pivotal Tracker Jira UserVoice	No integrations available

What are some alternatives to Zopim, Zoho Support?

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

tawk.to

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

Chatlio

You don't need yet another chat client. Talk with your customers using your existing Slack service.

LiveChat

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

SnapEngage

SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

Chaport

Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.

CTX- WhatsApp marketing

Chatix is an all-in-one WhatsApp support widget for chat support, order updates, COD verification, and abandoned cart recovery. Chatix manages multi-agent chats, online hours, and WhatsApp API automation for marketing and promotions. It is perfect for Shopify stores wanting faster support, higher conversions, and better customer communication.

SparrowDesk

AI-driven helpdesk software that simplifies ticketing, auto-resolves 60% of customer queries, and helps teams deliver fast, efficient customer support.