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  5. Disqus vs UserVoice

Disqus vs UserVoice

OverviewComparisonAlternatives

Overview

Disqus
Disqus
Stacks2.5K
Followers480
Votes466
UserVoice
UserVoice
Stacks348
Followers129
Votes144

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Help developers discover the tools you use. Get visibility for your team's tech choices and contribute to the community's knowledge.

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Detailed Comparison

Disqus
Disqus
UserVoice
UserVoice

Disqus looks to make it very easy and rewarding for people to interact on websites using its system. Commenters can build reputation and carry their contributions from one website to the next.

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

Clean & Intuitive- We designed the platform to be clutter-free, which keeps people's eyes focused on the discussion itself.;Fully real-time Live discussions- Discussions unfold in real-time. Comments stream as they are posted and user activity indicates life on your website.;Activity indicators- Indicators make it easier for people to notice, see, and interact with new content and activity as it happens.;Typing presence- Disqus even shows when others are in the middle of writing and editing their comment but haven’t posted just yet.;More dynamic content- The real-time system is designed for active communities, live events, and video content.;Quality discussions- A smart voting system surfaces the best content on the page.;Loyal communities- People can see your community’s unique set of top participants and other popular discussions happening across your website.;Mobile- Disqus automatically supports rich, feature-parity on phones and tablets via a fully responsive, end-to-end HTML5 design.;Recommended Conversations- Let users easily find other interesting conversations happening on your website.;Social Sharing- Allow users to easily share any comment or discussion thread to their favorite social network.;Social Reactions- Discussions around your content happens all over the web. Disqus finds these conversations from Twitter and pulls them into the discussion on your website.;Social Tagging- With @mentions, easily include others on Disqus and Twitter in your discussion. Mentioned people are notified and encouraged to join your community.;Moderation Dashboard- Our moderation panel in the Disqus admin is built for sites that have lots of commenting activity;User Reputation- Users can participate anonymously, using a pseudonym, or with a given name.;User History- Learn how long your users have been around and how active they are.;Keyboard Shortcuts- Quickly select a group of items, take action, and change tabs without touching your mouse.;In-Line & Email Moderation- Moderate your site directly on the comment thread while logged in as a moderator or moderate your comment notifications by email with three simple commands.;Spam Controls & Word Filtering- Our smart-spam system works network wide and responds to new flare-ups automatically as moderators indicate new issues.;Blacklisting & Whitelisting- With control lists, specify users, emails, IP addresses, and words.;Import and export anytime- You can import all your existing comments or export;Flexible, Powerful Partner API- Our API is full featured and allows your developers to integrate Disqus into your mobile app, widget, forum or visualization.;Analytics- Visualize data with topical trend analysis, user segmentation and ad sales packaging.;Single Sign-On- Integrate your existing login system and allow your community to comment via your proprietary sign-in, in addition to the social options Disqus makes available.;SEO Optimized- Disqus is fully indexable for search engines out- of-the-box. We have been approved by the Google Search Quality team to be organically crawled unlike any other comment platform.
Billed Monthy;Billed Annually;Feedback Forums;Support Tickets;Knowledge Base;Core Components;Frictionless Feedback;Categorized Feedback;Private Email Blasts;Merge Ideas;Custom Vote Limits;Idea Attachments;Custom Statuses;Private Forums;Domain Aliasing;Single Sign-On And Sso-Based Controls;SSL-Encrypted Forum Communication;Advanced Access Controls;Moderation And Content Controls;Instant Answers;Canned Responses;Inspector;Custom Rules;Custom Fields;Saved Searches;Support Queues;Custom Logo And Colors;Multi-Language Support;Custom HTML/CSS;White Labeling;Custom Terms Of Service;Google Analytics Integration;Export To Excel;Uservoice For iOS;Facebook Plugin
Statistics
Stacks
2.5K
Stacks
348
Followers
480
Followers
129
Votes
466
Votes
144
Pros & Cons
Pros
  • 141
    Ease of use
  • 116
    Free
  • 62
    Great ui
  • 45
    Sign-up not required
  • 40
    Wordpress integration
Cons
  • 4
    Ads
  • 1
    Bugs with migration tool
  • 1
    Poor support
Pros
  • 40
    Feedback tool
  • 27
    Easy setup
  • 23
    Free
  • 15
    Support tool
  • 14
    Knowledge Base
Cons
  • 1
    Wish users could auth with our app instead of UserVoice
Integrations
WordPress
WordPress
Tumblr
Tumblr
Blogger
Blogger
Squarespace
Squarespace
Bugsnag
Bugsnag
Campfire
Campfire
CloudFlare
CloudFlare
Crittercism
Crittercism
HipChat
HipChat
Segment
Segment
SnapEngage
SnapEngage
StackMob
StackMob
Salesforce Sales Cloud
Salesforce Sales Cloud
Jira
Jira

What are some alternatives to Disqus, UserVoice?

Zendesk

Zendesk

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

Help Scout

Help Scout

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Kayako

Kayako

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Desk.com

Desk.com

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

Groove

Groove

Build better customer experiences with Groove

FreshDesk

FreshDesk

Freshdesk is an on demand customer support software that works across multiple support channels.

Zammad

Zammad

It is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.

Vision Helpdesk

Vision Helpdesk

It is an all-in-one Help Desk platform for businesses of all sizes. In addition to its basic help desk capabilities, it offers ITSM Service Desk Software & Live Chat Software.

Jitbit Helpdesk

Jitbit Helpdesk

Jitbit is a ticketing system for customer service teams, offered both as a "SaaS" cloud hosted solution, and an "on-premise" version that you can install on your own server. Has everything you'd expect from a help desk software, but lowest possible price.

Gorgias

Gorgias

It builds a multi-channel helpdesk integrated with e-commerce merchants'​ back-office. It allows merchants to manage all their support from one place. It connects all business apps and all communication channels to provide support agents a unified view of their customers.

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