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  1. Stackups
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  5. Salesforce Service Cloud vs Veeva

Salesforce Service Cloud vs Veeva

OverviewComparisonAlternatives

Overview

Salesforce Service Cloud
Salesforce Service Cloud
Stacks160
Followers139
Votes0
Veeva
Veeva
Stacks13
Followers12
Votes0

Veeva vs Salesforce Service Cloud: What are the differences?

Developers describe Veeva as "*A CRM application for biotechnology and pharmaceutical industries *". It is a CRM application built on the Salesforce platform designed specifically for the pharmaceutical and biotechnology industries. They are a leader in cloud-based software for the global life sciences industry. On the other hand, Salesforce Service Cloud is detailed as "A platform for customer service and support". It is customer service software that delivers in the cloud. It is a social customer service application that empowers companies to manage all customer information and service conversations in the cloud.

Veeva and Salesforce Service Cloud belong to "CRM" category of the tech stack.

Some of the features offered by Veeva are:

  • Route planning
  • Planograms for inventory monitoring
  • Order management integrated with CLM

On the other hand, Salesforce Service Cloud provides the following key features:

  • Lightning Service Console
  • Case Management
  • Workflow and Approvals

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Detailed Comparison

Salesforce Service Cloud
Salesforce Service Cloud
Veeva
Veeva

It is customer service software that delivers in the cloud. It is a social customer service application that empowers companies to manage all customer information and service conversations in the cloud.

It is a CRM application built on the Salesforce platform designed specifically for the pharmaceutical and biotechnology industries. They are a leader in cloud-based software for the global life sciences industry.

Lightning Service Console;Case Management;Workflow and Approvals;Omni-Channel Routing;Telephony Integration;Social Customer Service;Automation with Macros;Account and Contact Management;Custom Reports and Dashboards;Asset and Order Management
Route planning; Planograms for inventory monitoring; Order management integrated with CLM
Statistics
Stacks
160
Stacks
13
Followers
139
Followers
12
Votes
0
Votes
0
Integrations
Zapier
Zapier
Datadog
Datadog
Olark
Olark
HubSpot
HubSpot
Zendesk
Zendesk
Intercom
Intercom
Segment
Segment
Auth0
Auth0
Segment
Segment
Intercom
Intercom
Marketo
Marketo
HubSpot
HubSpot
Zendesk
Zendesk
KISSmetrics
KISSmetrics
Datadog
Datadog

What are some alternatives to Salesforce Service Cloud, Veeva?

Salesforce Sales Cloud

Salesforce Sales Cloud

The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.

Pipedrive

Pipedrive

Pipeline tool for active dealmakers. Get super-organized. Close deals in less time. Built by active salespeople and serious web app developers.

Streak

Streak

Streak lets you keep track of all your deals right from your inbox. We let you group emails from the same customer together into one view and push that customer through your pipeline.

OnePageCRM

OnePageCRM

OnePageCRM is the 1st action-focused sales CRM. It helps small and medium-sized businesses take control of their sales, focus on what needs to be done next, follow up with every lead, and close more deals, one sales action at a time.

Highrise

Highrise

Highrise CRM helps you manage your contacts, keep track of who said what when, schedule follow-ups, set reminders, and convert leads into done deals.

Close.io

Close.io

Close allows startups to close more deals and make more sales. Salespeople can spend more time communicating with their customers and less time on data entry because all activities are automatically tracked.

Odoo

Odoo

It is a business management software including CRM, e-commerce, billing, accounting, manufacturing, warehouse, project management, and inventory management.

Zoho CRM

Zoho CRM

Online CRM software for managing your sales, marketing, customer support, and inventory in a single system.

Lemprep

Lemprep

Lemprep gives sales reps a competitive edge by transforming minimal inputs into deep, actionable intelligence. Discover buyer pain points, organizational priorities, and market opportunities so you can run impactful, high-confidence sales calls that drive predictable results.

Capsule CRM

Capsule CRM

Use Capsule to keep track of the people and companies you do business with, communications with them, opportunities in the pipeline, and what needs to be done when.

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