Acquire vs Mulch
Overview
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CLI (Node.js)
Manual
Detailed Comparison
It claims to be a modern multichannel customer support platform. Core features include live chat tool and cobrowsing that adds a personal touch to your service. It’s easy to install and use and has useful features like proactive chat invitations, real-time visitor list, typing insights, saved replies and more. The design can be customized as per your business needs. | It helps marketers get the right information in front of the right website visitors and persuade them to take action. With Mulch you: Pull marketing assets from anywhere on-site and make them clearly visible Serve up offers, event information, newsletter sign-up Ask visitors about preferences and intent to help you further personalize experiences Accelerate prospects through the sales cycle Mulch is an easy add-on to your website with Wordpress and other CMS plugins and it’s free (no credit card needed). |
Live chat software; Chatbot; Cobrowsing; Customer profile management; Canned responses; Multiple customer requests; Text chat with screen sharing; Video and voice call; Targeted messaging; Two-way communications; Analytics and reporting | Track content performance to improve future content; Serve up curated content, pulled from anywhere on your site, on the current page; Make it easy for visitors to quickly find what they need; Increase time on page & lower bounce rates; Automatically capture visitor data; Keep visitors engaged by asking for bits of information over time vs. with long forms; Easily configure look & feel, choose assets, copy-paste code and go; Automatically display content titles & format & save time |
Statistics | |
Stacks 0 | Stacks 0 |
Followers 4 | Followers 2 |
Votes 0 | Votes 0 |
Integrations | |
What are some alternatives to Acquire, Mulch?
Intercom
Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
UserVoice
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
Olark
Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
Help Scout
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
Customer.io
Customer engagement platform for tech savvy marketers sending personalized, data-driven marketing, product, and transactional messages. Ideal for mid-market SaaS, FinTech, EdTech, mobile apps, marketplaces companies, and more.
Zopim
Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design
tawk.to
It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
Kayako
Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.
Crisp
Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.
