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  1. Stackups
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  5. Acquire vs SupportFu

Acquire vs SupportFu

OverviewComparisonAlternatives

Overview

SupportFu
SupportFu
Stacks4
Followers2
Votes0
Acquire
Acquire
Stacks0
Followers4
Votes0

SupportFu vs Acquire: What are the differences?

Developers describe SupportFu as "The easiest way to scale personalized customer support". SupportFu is a fully hosted solution to manage email and twitter based customer support. On the other hand, Acquire is detailed as "The best way to connect with customers". It claims to be a modern multichannel customer support platform. Core features include live chat tool and cobrowsing that adds a personal touch to your service. It’s easy to install and use and has useful features like proactive chat invitations, real-time visitor list, typing insights, saved replies and more. The design can be customized as per your business needs.

SupportFu and Acquire can be categorized as "Help Desk" tools.

Some of the features offered by SupportFu are:

  • Universal Inbox
  • Ticket Management
  • Productivity Tools

On the other hand, Acquire provides the following key features:

  • Live chat software
  • Chatbot
  • Cobrowsing

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Detailed Comparison

SupportFu
SupportFu
Acquire
Acquire

SupportFu is a fully hosted solution to manage email and twitter based customer support.

It claims to be a modern multichannel customer support platform. Core features include live chat tool and cobrowsing that adds a personal touch to your service. It’s easy to install and use and has useful features like proactive chat invitations, real-time visitor list, typing insights, saved replies and more. The design can be customized as per your business needs.

Universal Inbox;Ticket Management;Productivity Tools;Customer Profiles;Intelligent Insights;SupportFu Apps
Live chat software; Chatbot; Cobrowsing; Customer profile management; Canned responses; Multiple customer requests; Text chat with screen sharing; Video and voice call; Targeted messaging; Two-way communications; Analytics and reporting
Statistics
Stacks
4
Stacks
0
Followers
2
Followers
4
Votes
0
Votes
0
Integrations
Campfire
Campfire
Flowdock
Flowdock
G Suite
G Suite
HipChat
HipChat
Olark
Olark
Shopify
Shopify
Wufoo
Wufoo
Slack
Slack
WordPress
WordPress
HubSpot
HubSpot
Zendesk
Zendesk
Zapier
Zapier
Shopify
Shopify
Freshservice
Freshservice
OneLogin
OneLogin
Google Tag Manager
Google Tag Manager
Ubuntu
Ubuntu

What are some alternatives to SupportFu, Acquire?

Intercom

Intercom

Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.

Zendesk

Zendesk

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

UserVoice

UserVoice

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

Olark

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Help Scout

Help Scout

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Customer.io

Customer.io

Customer engagement platform for tech savvy marketers sending personalized, data-driven marketing, product, and transactional messages. Ideal for mid-market SaaS, FinTech, EdTech, mobile apps, marketplaces companies, and more.

Zopim

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

tawk.to

tawk.to

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Kayako

Kayako

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Crisp

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

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