AdRoll vs Zopim: What are the differences?

What is AdRoll? The e-commerce marketing platform for growing direct-to-consumer brands. It is an e-commerce marketing platform that gives growing D2C brands the power to connect with customers wherever they are.

What is Zopim? Real-time customer satisfaction made simple. Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design.

AdRoll belongs to "Ad Retargeting" category of the tech stack, while Zopim can be primarily classified under "Customer Support Chat".

Some of the features offered by AdRoll are:

• Facebook Retargeting
• Customer Segmentation
• LiquidAds

On the other hand, Zopim provides the following key features:

• Easy Widget Customization- Dress up the widget to suit your website's colors and theme.
• Customizable Greetings- Greet visitors in your very own unique manner.
• Smart Offline Modes- Show a contact form or hide the widget when you go offline? You decide.

"Easy to get started" is the top reason why over 3 developers like AdRoll, while over 17 developers mention "Real-time user chat" as the leading cause for choosing Zopim.

Spotify, Slack, and Accenture are some of the popular companies that use AdRoll, whereas Zopim is used by Peloton Interactive, 8PERCENT, and Vedantu. AdRoll has a broader approval, being mentioned in 2512 company stacks & 199 developers stacks; compared to Zopim, which is listed in 340 company stacks and 74 developer stacks.