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  5. Aircall vs Kixie

Aircall vs Kixie

OverviewComparisonAlternatives

Overview

Kixie
Kixie
Stacks1
Followers4
Votes0
Aircall
Aircall
Stacks75
Followers74
Votes6

Aircall vs Kixie: What are the differences?

## Introduction:
Here are the key differences between Aircall and Kixie.

1. **Integration with Salesforce**: Aircall offers seamless integration with Salesforce, allowing users to make and receive calls directly within the Salesforce platform. On the other hand, Kixie also integrates with Salesforce but offers more advanced features such as call tracking and lead scoring.
   
2. **Call Routing**: Aircall provides basic call routing options based on predefined rules, while Kixie offers more advanced call routing features like round-robin distributing calls among sales reps based on availability and skill levels.
   
3. **Analytics and Reporting**: Aircall provides detailed analytics on call activity, but Kixie offers more advanced reporting features such as call recording analysis and sentiment analysis to track and improve sales calls.
   
4. **Number Porting**: Aircall allows users to port existing phone numbers to their platform, but Kixie goes a step further by providing a self-service number porting tool that simplifies the process for businesses.
   
5. **SMS Messaging**: Aircall offers basic SMS messaging capabilities, while Kixie provides more advanced SMS features like bulk messaging, scheduled messages, and automated SMS campaigns for customer engagement.
   
6. **Voicemail Drop**: Aircall does not currently offer voicemail drop functionality, whereas Kixie provides a voicemail drop feature that allows sales reps to leave pre-recorded voicemails with a single click during outbound calls.

## Summary:
In summary, while both Aircall and Kixie offer robust calling solutions, they differ in terms of integration options, call routing capabilities, analytics and reporting features, number porting process, SMS messaging functionalities, and voicemail drop capabilities.

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Detailed Comparison

Kixie
Kixie
Aircall
Aircall

It is a sales productivity phone service that makes all of your calls searchable, trackable, and archived in your CRM sales.

Aircall is an app that you can install and setup in a few minutes. It lets you buy one or several phone numbers across the world, add teammates to your dashboard, and place & receive calls on your existing devices. Everything is managed inside the Aircall app.

Call routing; Caller ID; Call history; CRM integration; Customer profile; Sales metrics; Sales reporting; Searchable call lists.
Instant phone numbers;custom music and messages;opening hours;call from any number;queuing;IVR;call cascading;shared call inbox;shared contacts;assign and comment calls;call recording;analytics;voicemail by email;forward to cell phone;call transfer;webhooks;CRM integrations;Google sync
Statistics
Stacks
1
Stacks
75
Followers
4
Followers
74
Votes
0
Votes
6
Pros & Cons
No community feedback yet
Pros
  • 3
    International phone numbers
  • 1
    5 mn to get a line working on a PC
  • 1
    Call tracking and supervision
  • 1
    Many integrations
Integrations
Slack
Slack
HubSpot
HubSpot
Contactually
Contactually
Zendesk
Zendesk
Pipedrive
Pipedrive
Insightly
Insightly
Salesforce Marketing Cloud
Salesforce Marketing Cloud
Highrise
Highrise
Kommo
Kommo
PipelineDeals
PipelineDeals
Slack
Slack
G Suite
G Suite
Pipedrive
Pipedrive
Zendesk
Zendesk
Zapier
Zapier
Salesforce Sales Cloud
Salesforce Sales Cloud
FreshDesk
FreshDesk
Help Scout
Help Scout
Desk.com
Desk.com

What are some alternatives to Kixie, Aircall?

Twilio

Twilio

Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.

Nexmo

Nexmo

Nexmo connects your apps directly to carriers around the world. Integrate SMS and Voice messages using one simple API. Use Nexmo Verity to register users, verify transactions, and implement two factor authentication.

Plivo

Plivo

Plivo provides basic building block APIs in the form of Plivo XML and HTTP API, to create telephony apps, so developers can completely do away with learning the nitty-gritty of the telephony plumbing.

WhatsApp

WhatsApp

It is a cross-platform mobile messaging app for iPhone, BlackBerry, Android, Windows Phone and Nokia. It allows users to send text messages and voice messages, make voice and video calls, and share images, documents, user locations, and other media.

Agora

Agora

Agora.io provides building blocks for you to add real-time voice and video communications through a simple and powerful SDK. You can integrate the Agora SDK to enable real-time communications in your own application quickly.

OpenTok

OpenTok

It adds the clarity and emotion of face-to-face communication to your brand whether you're developing for the web, iOS, or Android. We make the integration of high-quality live video a breeze so that you can focus on building a great product.

Viber

Viber

It is a cross-platform instant messaging and voice over IP application provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms.

ClickSend SMS

ClickSend SMS

Send and receive SMS globally with the SMS gateway. Trust your business messaging with reliable, direct routes, and lightning fast message delivery.

MessageBird

MessageBird

At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions.

BulkSMS

BulkSMS

BulkSMS.com is a leading SMS messaging service provider offering two-way SMS communication services. The BulkSMS gateway reaches across borders and connects to over 800 mobile network operators world-wide.

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