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UserEcho vs Casengo: What are the differences?
UserEcho: Customer engagement solutions that help you to communicate effectively and resolve the needs of any business. It gives you the opportunity to create a modern support portal in a few minutes, includes Community forums, Helpdesk, Knowledge Base and Live Chat; Casengo: Customer service software for ambitious teams. Simple, solid and beautiful social customer support software, helping you provide service with a human touch. Casengo’s cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox for customer chats, emails and social media posts. Improve your helpdesk.
UserEcho and Casengo belong to "Help Desk" category of the tech stack.
Some of the features offered by UserEcho are:
- API
- Chat
- Customizable Branding
On the other hand, Casengo provides the following key features:
- Multiple users
- universal inbox