Need advice about which tool to choose?Ask the StackShare community!
Olark vs Chaskiq: What are the differences?
Developers describe Olark as "Live chat with your customers for sales and support". Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs. On the other hand, Chaskiq is detailed as "An open source alternative to Intercom, Drift and others". It is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development. It is a platform that enables chat comunication with users in app or via campaigns (in app messages or newsletters). The platform is a Ruby on Rails app serving a graphql API which is consumed by a React application. It has minimal dependences , Postgres & Redis and interoperates with cdn providers like Amazon s3 and Amazon SES for email delivery.
Olark and Chaskiq belong to "Customer Support Chat" category of the tech stack.
Some of the features offered by Olark are:
- CRM & Helpdesk Integration
- Concurrent chats
- Phone support
On the other hand, Chaskiq provides the following key features:
- Embedable Widget Messenger
- Campaigns
- Screenshots
Chaskiq is an open source tool with 103 GitHub stars and 7 GitHub forks. Here's a link to Chaskiq's open source repository on GitHub.
Pros of Chaskiq
Pros of Olark
- Easy to communicate with customers28
- Simple setup14
- Good interface11
- Free8
- Chrome/Safari notifications about new messages4
- Gchat integration2
- Integrated Feedback2
- great support1
Sign up to add or upvote prosMake informed product decisions
What is Chaskiq?
What is Olark?
Need advice about which tool to choose?Ask the StackShare community!
What companies use Chaskiq?
Sign up to get full access to all the companiesMake informed product decisions
What tools integrate with Olark?
Sign up to get full access to all the tool integrationsMake informed product decisions
Blog Posts
+25