Chatra vs Saufter
Overview
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CLI (Node.js)
Manual
Detailed Comparison
This application aims to provide a reliable avenue for your business' customer support system to engage with your customers and cater to their requests. | Saufter is a customer engagement platform that analyzes user behavior and journey stages to recommend campaigns. You receive fully drafted marketing emails for approval, covering onboarding, free trials, upselling, retention, and more. |
Online and offline modes;
Targeted chats;
Real-time visitor List;
Pre-chat form;
Invisibility mode;
Operating hours;
Groups;
Mobile apps;
Forward messages to email;
Reply templates | Automatically detects delays and issues with your customers' orders
Automate returns
View the entire customer journey in a single view;
Native social media integration
Native Shopify/Magento/ Woo-Commerce integration;
Live chat
Email support integration
Slack integration |
Statistics | |
Stacks 3 | Stacks 1 |
Followers 4 | Followers 1 |
Votes 0 | Votes 0 |
Integrations | |
What are some alternatives to Chatra, Saufter?
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
UserVoice
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
Olark
Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
Help Scout
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
Zopim
Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design
tawk.to
It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
Kayako
Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.
Crisp
Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.
Desk.com
Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
Groove
Build better customer experiences with Groove
