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  5. Chatra vs User Report

Chatra vs User Report

OverviewComparisonAlternatives

Overview

Chatra
Chatra
Stacks3
Followers4
Votes0
User Report
User Report
Stacks4
Followers6
Votes1

Chatra vs User Report: What are the differences?

Developers describe Chatra as "A live chat messenger app that is designed to work smoothly with your company's website". This application aims to provide a reliable avenue for your business' customer support system to engage with your customers and cater to their requests. On the other hand, User Report is detailed as "User engagement tools, that help build better products". User engagement tools, that help build better products UserReport is a set of flexible tools, that tell you who your users are, and what they want to achieve.

Chatra and User Report can be primarily classified as "Help Desk" tools.

Some of the features offered by Chatra are:

  • Online and offline modes
  • Targeted chats
  • Real-time visitor List

On the other hand, User Report provides the following key features:

  • Free and easy to use
  • Demographics
  • Net Promoter Score

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Detailed Comparison

Chatra
Chatra
User Report
User Report

This application aims to provide a reliable avenue for your business' customer support system to engage with your customers and cater to their requests.

User engagement tools, that help build better products UserReport is a set of flexible tools, that tell you who your users are, and what they want to achieve.

Online and offline modes; Targeted chats; Real-time visitor List; Pre-chat form; Invisibility mode; Operating hours; Groups; Mobile apps; Forward messages to email; Reply templates
Free and easy to use; Demographics; Net Promoter Score; Google Analytics integration; Collect ideas. Fix bugs; Users help you prioritize; Customizable and localized; Easy to get started; Tailormade for publishers; Get the most from your data; Showcase your audience; Beautiful sales kits;
Statistics
Stacks
3
Stacks
4
Followers
4
Followers
6
Votes
0
Votes
1
Pros & Cons
No community feedback yet
Pros
  • 1
    Free
Integrations
Slack
Slack
Jira
Jira
Twilio
Twilio
PagerDuty
PagerDuty
Intercom
Intercom
Shopify
Shopify
No integrations available

What are some alternatives to Chatra, User Report?

Zendesk

Zendesk

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

UserVoice

UserVoice

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

Olark

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Help Scout

Help Scout

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Zopim

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

tawk.to

tawk.to

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Kayako

Kayako

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Crisp

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

Desk.com

Desk.com

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

Groove

Groove

Build better customer experiences with Groove

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