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Chatwoot
Chatwoot

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0
Zopim
Zopim

417
76
+ 1
28
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Zopim vs Chatwoot: What are the differences?

What is Zopim? Real-time customer satisfaction made simple. Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design.

What is Chatwoot? Open-Source Alternative to Intercom, Drift, Zendesk, FreshChat. It is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels.

Zopim and Chatwoot belong to "Customer Support Chat" category of the tech stack.

Some of the features offered by Zopim are:

  • Easy Widget Customization- Dress up the widget to suit your website's colors and theme.
  • Customizable Greetings- Greet visitors in your very own unique manner.
  • Smart Offline Modes- Show a contact form or hide the widget when you go offline? You decide.

On the other hand, Chatwoot provides the following key features:

  • Real-time Reporting
  • Automatic agent assignment
  • Canned responses to reply to FAQs. Private notes to collaborate with your team mates. Resolve queries faster and be a productivity ninja.
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What is Chatwoot?

It is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels.

What is Zopim?

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design
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          What are some alternatives to Chatwoot and Zopim?
          tawk.to
          It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
          LiveChat
          LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
          Olark
          Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
          Drift
          Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.
          Crisp
          Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.
          See all alternatives
          Decisions about Chatwoot and Zopim
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          Reviews of Chatwoot and Zopim
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          How developers use Chatwoot and Zopim
          Avatar of Dirk Eisenberg
          Dirk Eisenberg uses ZopimZopim

          When it comes to urgent issues a live chat is the best thing to help customers.

          Avatar of Seen on Set
          Seen on Set uses ZopimZopim

          Allows for easy customer engagement.

          How much does Chatwoot cost?
          How much does Zopim cost?
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