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What is

Send segmented newsletters without bugging developers. Change transactional emails without re-deploying your app. Create lifecycle emails to activate more customers

What is Drip?

It is the first ECRM–an Ecommerce CRM designed for building personal and profitable relationships with your customers at scale. It uses customer insight, data, and smarter email marketing automation at scale. With the best customer experience, your brand will never blend in.

What is Intercom?

Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
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Why do developers choose
Why do developers choose Drip?
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      What are some alternatives to, Drip, and Intercom?
      Mixpanel is an advanced analytics service that helps improve web and mobile applications by tracking how users interact & engage with them.
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      It is the operating system that presently powers many of the mobile devices, including the iPhone, iPad, and iPod Touch. It is designed to make your iPhone and iPad experience even faster, more responsive, and more delightful.
      Freshchat is a modern messaging software built for teams who want to ace customer conversations—marketing, sales, or support.
      It is a software vendor for free and open-source customer experience management, digital asset management, product information management, multi-channel publishing and e-commerce software.
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      Decisions about, Drip, and Intercom
      Julien DeFrance
      Julien DeFrance
      Principal Software Engineer at Tophatter · | 2 upvotes · 15.2K views

      Achieving #MarketingAutomation using AutopilotHQ

      Some of the key aspects evaluated here: - Ability to integrate with Segment or Zapier - Being multi-channel (Not just Email automation) - Dozens of integrations and capabilities: SFDC, In app messages, SMS, Push Notifications, Direct Mail, Segment Events... - Allowing teams to operate outside of engineering dependencies - Segmentation against user attributes / user traits - Static or Dynamic segments - Concept of user journeys - And more

      Combined with Segment and its own sets of integrations and capabilities, AutopilotHQ ended up being a very powerful tool for Product Marketing to use at SmartZip.

      Couple of years later, there certainly were some overlap with the features offered by Intercom 's engagement module , but our team kept on using this tool given the greater range of functionality / capabilities.

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      Interest over time
      Reviews of, Drip, and Intercom
      Avatar of adjunct
      Review ofIntercomIntercom

      We love, from customer management to automatic emails. Great wat to stay in touch with your users.

      How developers use, Drip, and Intercom
      Avatar of Tim Lucas
      Tim Lucas uses IntercomIntercom

      Intercom powers both the email support, and support via the inline message window on the web. Custom events are sent from both the browser via click and Wistia video events, as well as from the Rails application, to give a complete view of user activity from within Intercom. Intercom let us segment the users based on trialling, purchased, and levels of engagement.

      Avatar of Badge List
      Badge List uses IntercomIntercom

      I don't know what we would do without Intercom. It's the best tool I've ever found for knowing who your users are and establishing a bulletproof line of communication with them both outbound and inbound.

      Avatar of Cyril Duchon-Doris
      Cyril Duchon-Doris uses IntercomIntercom

      Intercom popup for easy user interactions, displaying help messages. Static and event-based user context lets us send smart and targeted messages to users.

      Avatar of Lyndon Wong
      Lyndon Wong uses IntercomIntercom

      Full-lifecycle communications via email and in-app messaging, for batch and automated campaigns.

      Avatar of AmericanBibleSociety
      AmericanBibleSociety uses

      [Not currently used] We had hopes to employ this product as it has some very cool features.

      Avatar of BrightMachine
      BrightMachine uses IntercomIntercom

      Used by our clients to track what their users are doing, and for proactive support.

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