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Datadog vs Papertrail: What are the differences?
Datadog and Papertrail are both cloud-based logging and monitoring solutions that help businesses gain insights into their applications and infrastructure. While they share some similarities, they also have distinct differences that set them apart.
Data Collection and Storage: Datadog offers a wide range of integrations and supports various sources of data, including servers, containers, cloud services, and custom metrics. It provides a centralized platform for collecting and storing logs, metrics, and traces. On the other hand, Papertrail specializes in handling log management, aggregation, and search. It focuses primarily on log data and does not provide extensive support for additional data sources or types.
Visualization and Analysis: Datadog provides powerful visualization and analysis capabilities. It offers customizable dashboards, real-time monitoring, alerting, and anomaly detection. With its comprehensive set of tools and features, users can gain deep insights into their data and quickly troubleshoot issues. In contrast, Papertrail focuses more on log search and tailing. It provides a simple yet effective interface for searching through logs and tailing live logs. However, it does not offer the same level of visualizations and advanced analysis features as Datadog.
Scalability and Performance: Datadog is designed to handle large-scale environments and high-volume data. It can efficiently scale horizontally and vertically, making it suitable for organizations with extensive infrastructure and complex applications. It provides high-performance data processing and querying capabilities, ensuring quick response times. Papertrail, on the other hand, may have limitations when it comes to scalability. While it can handle moderate log volumes, it may face challenges with extremely high volumes or rapid growth.
Alerting and Notification: Datadog offers robust alerting and notification capabilities. Users can set up custom alert rules based on specific conditions, threshold levels, or anomalies. It provides various notification channels, including email, SMS, and integrations with collaboration tools like Slack. Papertrail also supports basic alerting but may not offer the same level of configurability and flexibility as Datadog. Its notification options are typically limited to email notifications.
Pricing and Cost: Datadog follows a subscription-based pricing model, where costs are based on the number of hosts and additional features required. It offers different pricing tiers to cater to the needs of different organizations. Papertrail, on the other hand, follows a pay-as-you-go pricing model, where costs are determined by log volume and retention period. While Datadog may be more expensive for organizations with a large number of hosts, Papertrail's pricing may be more suitable for smaller organizations or those with lower log volumes.
Additional Features: Datadog offers a comprehensive suite of additional features, including APM (Application Performance Monitoring), infrastructure monitoring, network monitoring, and security monitoring. It provides a wide range of tools to monitor and analyze different aspects of an application or infrastructure. Papertrail, however, focuses primarily on log management and does not offer the same breadth of additional features as Datadog.
In summary, Datadog provides a more extensive and feature-rich logging and monitoring solution, with support for diverse data sources, powerful visualization and analysis capabilities, scalability, advanced alerting, and additional features like APM. On the other hand, Papertrail offers a simpler and more focused solution with a strong emphasis on log management, search, and tailing. The choice between the two depends on the specific needs and priorities of the organization.
Hey there! We are looking at Datadog, Dynatrace, AppDynamics, and New Relic as options for our web application monitoring.
Current Environment: .NET Core Web app hosted on Microsoft IIS
Future Environment: Web app will be hosted on Microsoft Azure
Tech Stacks: IIS, RabbitMQ, Redis, Microsoft SQL Server
Requirement: Infra Monitoring, APM, Real - User Monitoring (User activity monitoring i.e., time spent on a page, most active page, etc.), Service Tracing, Root Cause Analysis, and Centralized Log Management.
Please advise on the above. Thanks!
We are looking for a centralised monitoring solution for our application deployed on Amazon EKS. We would like to monitor using metrics from Kubernetes, AWS services (NeptuneDB, AWS Elastic Load Balancing (ELB), Amazon EBS, Amazon S3, etc) and application microservice's custom metrics.
We are expected to use around 80 microservices (not replicas). I think a total of 200-250 microservices will be there in the system with 10-12 slave nodes.
We tried Prometheus but it looks like maintenance is a big issue. We need to manage scaling, maintaining the storage, and dealing with multiple exporters and Grafana. I felt this itself needs few dedicated resources (at least 2-3 people) to manage. Not sure if I am thinking in the correct direction. Please confirm.
You mentioned Datadog and Sysdig charges per host. Does it charge per slave node?
Can't say anything to Sysdig. I clearly prefer Datadog as
- they provide plenty of easy to "switch-on" plugins for various technologies (incl. most of AWS)
- easy to code (python) agent plugins / api for own metrics
- brillant dashboarding / alarms with many customization options
- pricing is OK, there are cheaper options for specific use cases but if you want superior dashboarding / alarms I haven't seen a good competitor (despite your own Prometheus / Grafana / Kibana dog food)
IMHO NewRelic is "promising since years" ;) good ideas but bad integration between their products. Their Dashboard query language is really nice but lacks critical functions like multiple data sets or advanced calculations. Needless to say you get all of that with Datadog.
Need help setting up a monitoring / logging / alarm infrastructure? Send me a message!
Hi Medeti,
you are right. Building based on your stack something with open source is heavy lifting. A lot of people I know start with such a set-up, but quickly run into frustration as they need to dedicated their best people to build a monitoring which is doing the job in a professional way.
As you are microservice focussed and are looking for 'low implementation and maintenance effort', you might want to have a look at INSTANA, which was built with modern tool stacks in mind. https://www.instana.com/apm-for-microservices/
We have a public sand-box available if you just want to have a look at the product once and of course also a free-trial: https://www.instana.com/getting-started-with-apm/
Let me know if you need anything on top.
I have hands on production experience both with New Relic and Datadog. I personally prefer Datadog over NewRelic because of the UI, the Documentation and the overall user/developer experience.
NewRelic however, can do basically the same things as Datadog can, and some of the features like alerting have been present in NewRelic for longer than in Datadog. The cool thing about NewRelic is their last-summer-updated pricing: you no longer pay per host but after data you send towards New Relic. This can be a huge cost saver depending on your particular setup
I'd go for Datadog, but given you have lots of containers I would also make a cost calculation. If the price difference is significant and there's a budget constraint NewRelic might be the better choice.
I haven't heard much about Datadog until about a year ago. Ironically, the NewRelic sales person who I had a series of trainings with was trash talking about Datadog a lot. That drew my attention to Datadog and I gave it a try at another client project where we needed log handling, dashboards and alerting.
In 2019, Datadog was already offering log management and from that perspective, it was ahead of NewRelic. Other than that, from my perspective, the two tools are offering a very-very similar set of tools. Therefore I wouldn't say there's a significant difference between the two, the decision is likely a matter of taste. The pricing is also very similar.
The reasons why we chose Datadog over NewRelic were:
- The presence of log handling feature (since then, logging is GA at NewRelic as well since falls 2019).
- The setup was easier even though I already had experience with NewRelic, including participation in NewRelic trainings.
- The UI of Datadog is more compact and my experience is smoother.
- The NewRelic UI is very fragmented and New Relic One is just increasing this experience for me.
- The log feature of Datadog is very well designed, I find very useful the tagging logs with services. The log filtering is also very awesome.
Bottom line is that both tools are great and it makes sense to discover both and making the decision based on your use case. In our case, Datadog was the clear winner due to its UI, ease of setup and the awesome logging and alerting features.
I chose Datadog APM because the much better APM insights it provides (flamegraph, percentiles by default).
The drawbacks of this decision are we had to move our production monitoring to TimescaleDB + Telegraf instead of NR Insight
NewRelic is definitely easier when starting out. Agent is only a lib and doesn't require a daemon
Pros of Datadog
- Monitoring for many apps (databases, web servers, etc)139
- Easy setup107
- Powerful ui87
- Powerful integrations84
- Great value70
- Great visualization54
- Events + metrics = clarity46
- Notifications41
- Custom metrics41
- Flexibility39
- Free & paid plans19
- Great customer support16
- Makes my life easier15
- Adapts automatically as i scale up10
- Easy setup and plugins9
- Super easy and powerful8
- AWS support7
- In-context collaboration7
- Rich in features6
- Docker support5
- Cost4
- Full visibility of applications4
- Monitor almost everything4
- Cute logo4
- Automation tools4
- Source control and bug tracking4
- Simple, powerful, great for infra4
- Easy to Analyze4
- Best than others4
- Best in the field3
- Expensive3
- Good for Startups3
- Free setup3
- APM2
Pros of Papertrail
- Log search85
- Easy log aggregation across multiple machines43
- Integrates with Heroku43
- Simple interface37
- Backup to S326
- Easy setup, independent of existing logging setup19
- Heroku add-on15
- Command line interface3
- Alerting1
- Good for Startups1
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Cons of Datadog
- Expensive20
- No errors exception tracking4
- External Network Goes Down You Wont Be Logging2
- Complicated1
Cons of Papertrail
- Expensive2
- External Network Goes Down You Wont Be Logging1