Datadog vs Papertrail

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Datadog vs Papertrail: What are the differences?

Datadog: Unify logs, metrics, and traces from across your distributed infrastructure. Datadog is the leading service for cloud-scale monitoring. It is used by IT, operations, and development teams who build and operate applications that run on dynamic or hybrid cloud infrastructure. Start monitoring in minutes with Datadog!; Papertrail: Hosted log management for servers, apps, and cloud services. Papertrail helps detect, resolve, and avoid infrastructure problems using log messages. Papertrail's practicality comes from our own experience as sysadmins, developers, and entrepreneurs.

Datadog belongs to "Performance Monitoring" category of the tech stack, while Papertrail can be primarily classified under "Log Management".

Some of the features offered by Datadog are:

  • 14-day Free Trial for an unlimited number of hosts
  • 200+ turn-key integrations for data aggregation
  • Clean graphs of StatsD and other integrations

On the other hand, Papertrail provides the following key features:

  • Intuitive Web-based log viewer
  • Powerful command-line tools
  • Long-term archive (S3)

"Monitoring for many apps (databases, web servers, etc)" is the top reason why over 118 developers like Datadog, while over 85 developers mention "Log search" as the leading cause for choosing Papertrail.

Airbnb, Facebook, and Spotify are some of the popular companies that use Datadog, whereas Papertrail is used by Instacart, StackShare, and Product Hunt. Datadog has a broader approval, being mentioned in 540 company stacks & 223 developers stacks; compared to Papertrail, which is listed in 243 company stacks and 47 developer stacks.

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What is Datadog?

Datadog is the leading service for cloud-scale monitoring. It is used by IT, operations, and development teams who build and operate applications that run on dynamic or hybrid cloud infrastructure. Start monitoring in minutes with Datadog!

What is Papertrail?

Papertrail helps detect, resolve, and avoid infrastructure problems using log messages. Papertrail's practicality comes from our own experience as sysadmins, developers, and entrepreneurs.
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Why do developers choose Papertrail?

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    What are some alternatives to Datadog and Papertrail?
    New Relic
    New Relic is the all-in-one web application performance tool that lets you see performance from the end user experience, through servers, and down to the line of application code.
    Splunk
    Splunk Inc. provides the leading platform for Operational Intelligence. Customers use Splunk to search, monitor, analyze and visualize machine data.
    Prometheus
    Prometheus is a systems and service monitoring system. It collects metrics from configured targets at given intervals, evaluates rule expressions, displays the results, and can trigger alerts if some condition is observed to be true.
    Grafana
    Grafana is a general purpose dashboard and graph composer. It's focused on providing rich ways to visualize time series metrics, mainly though graphs but supports other ways to visualize data through a pluggable panel architecture. It currently has rich support for for Graphite, InfluxDB and OpenTSDB. But supports other data sources via plugins.
    AppDynamics
    AppDynamics develops application performance management (APM) solutions that deliver problem resolution for highly distributed applications through transaction flow monitoring and deep diagnostics.
    See all alternatives
    Decisions about Datadog and Papertrail
    Julien DeFrance
    Julien DeFrance
    Full Stack Engineering Manager at ValiMail · | 3 upvotes · 43.6K views
    atStessaStessa
    Datadog
    Datadog
    New Relic
    New Relic
    #APM

    Which #APM / #Infrastructure #Monitoring solution to use?

    The 2 major players in that space are New Relic and Datadog Both are very comparable in terms of pricing, capabilities (Datadog recently introduced APM as well).

    In our use case, keeping the number of tools minimal was a major selection criteria.

    As we were already using #NewRelic, my recommendation was to move to the pro tier so we would benefit from advanced APM features, synthetics, mobile & infrastructure monitoring. And gain 360 degree view of our infrastructure.

    Few things I liked about New Relic: - Mobile App and push notificatin - Ease of setting up new alerts - Being notified via email and push notifications without requiring another alerting 3rd party solution

    I've certainly seen use cases where NewRelic can also be used as an input data source for Datadog. Therefore depending on your use case, it might also be worth evaluating a joint usage of both solutions.

    See more
    Robert Zuber
    Robert Zuber
    CTO at CircleCI · | 8 upvotes · 62.8K views
    atCircleCICircleCI
    Looker
    Looker
    PostgreSQL
    PostgreSQL
    Amplitude
    Amplitude
    Segment
    Segment
    Rollbar
    Rollbar
    Honeycomb
    Honeycomb
    PagerDuty
    PagerDuty
    Datadog
    Datadog

    Our primary source of monitoring and alerting is Datadog. We’ve got prebuilt dashboards for every scenario and integration with PagerDuty to manage routing any alerts. We’ve definitely scaled past the point where managing dashboards is easy, but we haven’t had time to invest in using features like Anomaly Detection. We’ve started using Honeycomb for some targeted debugging of complex production issues and we are liking what we’ve seen. We capture any unhandled exceptions with Rollbar and, if we realize one will keep happening, we quickly convert the metrics to point back to Datadog, to keep Rollbar as clean as possible.

    We use Segment to consolidate all of our trackers, the most important of which goes to Amplitude to analyze user patterns. However, if we need a more consolidated view, we push all of our data to our own data warehouse running PostgreSQL; this is available for analytics and dashboard creation through Looker.

    See more
    Interest over time
    Reviews of Datadog and Papertrail
    Review ofDatadogDatadog

    Background

    We're a real-time financial services messaging company, so being able to monitor our servers and applications in real-time is important to us. We also like a good deal, so $15/server seemed a bargain.

    What were we looking for?

    We wanted to monitor our MS infrastructure (servers, SQL) and apps (C#) to understand performance issues and be able to rectify. We also want to be able to do long-term trending. And we wanted to go from nothing to live in a short time.

    Experience

    Installing the Datadog agent on the servers was a breeze and enabling the integrations for SQL and Windows trivial.

    Using the StatsD based API was also very easy - no worrying about JSON or UDP calls. The ability to add tags to all metrics is also a key benefit. We run multiple (100+) instances of a single application and being able to distinguish events from each one via tagging, or to see aggregates, is extremely useful.

    In all it took 2 days R&D to instrument our key applications sufficiently for production deployment. Deploying the agent to our production servers took 30 mins, giving our Ops team complete visibility for the 1st time.

    What have we learned

    Since we've been live Datadog has given us numerous insights into the way our system behaves, from uneven server loadings and sporadic memory usage to performance tuning a key application that resulted in a 50% increase in throughput. Knowing what's taking the time has been a boon.

    Continuous evolution

    The other nice surprise has been the evolving nature of Datadog. It seems like every couple of weeks there's a new feature on the site.

    Other points

    • I like the transparent pricing. Services that won't show me the price without having to talk to a sales person are really annoying.
    • Support has been good. We've contacted them several times with questions and always had a quick response (time zone considered...we're in London) and a helpful answer.

    So What's bad?

    Probably the weakest aspect at the moment is the long term trending of data. Whilst you can wind the time bar back to see what happened last week you can't ask questions like "show me the peak period each day for the last x months". The "get data" API is also fairly weak. Neither are concerns at the moment, and I'm sure they're on the to-do list.

    Review ofDatadogDatadog

    I've been a systems administrator most of my career. Everywhere I went, I'd have to rebuild the same monitoring + graphing system. And then make sure that every machine wrote to that system and every application handed up the proper metrics through whatever mechanism seemed good at the time.

    Then, as CTO of SimpleReach, single-handedly managing over 200 servers in addition to everything else, I found Datadog. We were already using statsd to instrument our applications, now it was just a matter of getting that data to Datadog. We use Chef, so I installed the Datadog agent on every machine in about 10 minutes and we were up and running.

    The best part was that we had a deploy problem the next day with one of our main applications and troubleshooting took minutes instead of hours (and Datadog immediately paid for itself). Now no new features go out without instrumentation and no machine gets created without being monitored.

    Datadog just scales with us. Great service and I highly recommend it to anyone not looking to reinvent the wheel with monitoring and instrumentation.

    Review ofPapertrailPapertrail

    While it's not -hard- to login to your servers and check each log file it can quickly become a burden with log files kept in different locations, slightly different syntax for each and perhaps more than one server to dig through. Depending on your business you are probably not doing this everyday so the fact that you can setup Papertrail once and are then able to search through it in one location is a huge time saver in the long run. Papertrail has some competition in this space but i like the singular goal of this app and it has a good price to value comparison as well. It just works which is basically all you can ask from an app like this.

    Review ofDatadogDatadog

    Datadog makes running a service with 800,000 unique users a month possible as a single developer/maintainer. I bought a separate monitor just to keep my datadog dashboards always visible and rely on triggers to keep watch over 20+ servers.

    Highly recommended.

    Review ofDatadogDatadog

    We use datadog to monitor our servers and some application metrics. Easy to get started and scale to many servers. Datadog support engineers are always quick to respond to bugs and other challenges.

    How developers use Datadog and Papertrail
    Avatar of DigitalPermits
    DigitalPermits uses DatadogDatadog

    We just started looking into Datadog, but from what we see, it's like New Relic meets Loggly. It's really easy to plugin different services (like the one on this list) and get detailed analysis of what is happening on your servers and services. It makes tracking down sparse and difficult to understand problems possible.

    Avatar of Sail Tactics
    Sail Tactics uses DatadogDatadog

    Monitoring day-to-day operations of multiple high-performance computing assets distributed across several networks. Monitoring vendor provided data and setting up alerts when things do not show up on time.

    Avatar of Volkan Özçelik
    Volkan Özçelik uses PapertrailPapertrail

    I use Papertrail as a distributed log aggregator for nightly.zerotoherojs.com and dojo.zerotoherojs.com

    I served me really well so far.

    It is simple to use, intuitive, and reasonably-priced.

    Avatar of AngeloR
    AngeloR uses DatadogDatadog

    Datadog was used as an agent for monitoring and as for the statsd daemon included. This way we are able to have automated system stats and include whatever other metrics we want to track.

    Avatar of Tim Lucas
    Tim Lucas uses PapertrailPapertrail

    Papertrail is sent logs via Heroku log drains, and provides centralised logging of both the web and background workers for debugging errors and spelunking into logs.

    Avatar of Dynamictivity
    Dynamictivity uses DatadogDatadog

    Datadog is used because it has a great free tier and it provides us with great insights and integrations into our infrastructure and tools.

    Avatar of Flux Work
    Flux Work uses DatadogDatadog

    Powerful all-in-one monitoring solution as a service. Good integration with AWS. Very affordable price for small-scale startups.

    Avatar of Instacart
    Instacart uses PapertrailPapertrail

    We use PaperTrail, so basically all of our instances write into SysLog entries that are shifted to PaperTrail.

    Avatar of papaver
    papaver uses PapertrailPapertrail

    we used papertrail at talenthouse for all out logging needs. elegant and simple ui. enjoyed the service.

    Avatar of Postverta Inc.
    Postverta Inc. uses PapertrailPapertrail

    General log management and alerting (together with its Slack integration).

    How much does Datadog cost?
    How much does Papertrail cost?