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Deskero
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Deskero vs Zendesk: What are the differences?

What is Deskero? Simple help desk software for effective customer engagement. It is a support solution that doesn't only manage your client's requests, but goes a step further and enables you to reach out to them too It takes Multi-channel support to next level. A software that is both personal and easy to use..

What is Zendesk? The leading cloud-based customer service software solution. Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

Deskero and Zendesk can be primarily classified as "Help Desk" tools.

Some of the features offered by Deskero are:

  • Multi-Channel support
  • Feedback from your website
  • Instant chat tickets

On the other hand, Zendesk provides the following key features:

  • Offer your customers a quick path to the answers they need with knowledge base and community features.
  • Zendesk takes customer communication from anywhere—your website, email, phone, Twitter, Facebook, and chat—and turns it into a ticket.
  • Zendesk simplifies your support team's workflow with custom automatic actions, meaningful organization, and streamlined systems for managing support content.
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What is Deskero?

It is a support solution that doesn't only manage your client's requests, but goes a step further and enables you to reach out to them too. It takes Multi-channel support to next level. A software that is both personal and easy to use.

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
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            What are some alternatives to Deskero and Zendesk?
            UserVoice
            UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
            Help Scout
            With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
            FreshDesk
            Freshdesk is an on demand customer support software that works across multiple support channels.
            Xero
            Inventory, invoicing, time tracking, expenses, and hundreds of other apps all seamlessly integrate with Xero to save your business precious time and money.
            Desk.com
            Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
            See all alternatives
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            How developers use Deskero and Zendesk
            Avatar of MOKA Analytics
            MOKA Analytics uses ZendeskZendesk

            We use Zendesk for customer support and hosting documentation. Additionally, we provide documentation search from within our application using Zendesk's API

            Avatar of Adam Bird
            Adam Bird uses ZendeskZendesk

            Receiving notifications when Tasks are assigned and being able to update the Tasks when the calendar event has changed.

            Avatar of Tinker Travel
            Tinker Travel uses ZendeskZendesk

            Our Customer Care peeps use it and we synchronise customer data into it to help them organise and find things quickly.

            Avatar of Grubster
            Grubster uses ZendeskZendesk

            It's our customer service system for dealing with inbound ticket requests from any channel integrated.

            Avatar of Gitt
            Gitt uses ZendeskZendesk

            Have so many options, and can connect with our custom infrastructure and existing support channel.

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