Discourse vs MailDeveloper vs UserVoice
Overview
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CLI (Node.js)
Manual
Detailed Comparison
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last. | Discourse is a simple, flat forum, where replies flow down the page in a line. Replies are attached to the bottom and top of each post, so you can optionally expand the context of the conversation – without breaking your flow. | Create bulletproof emails with minimal coding. Spend the time on something else. MailDeveloper is a collection of elements you can arrange in any way you want, creating the structure of the email as you need it. |
Billed Monthy;Billed Annually;Feedback Forums;Support Tickets;Knowledge Base;Core Components;Frictionless Feedback;Categorized Feedback;Private Email Blasts;Merge Ideas;Custom Vote Limits;Idea Attachments;Custom Statuses;Private Forums;Domain Aliasing;Single Sign-On And Sso-Based Controls;SSL-Encrypted Forum Communication;Advanced Access Controls;Moderation And Content Controls;Instant Answers;Canned Responses;Inspector;Custom Rules;Custom Fields;Saved Searches;Support Queues;Custom Logo And Colors;Multi-Language Support;Custom HTML/CSS;White Labeling;Custom Terms Of Service;Google Analytics Integration;Export To Excel;Uservoice For iOS;Facebook Plugin | Remembers your place;Log in with … anything;Paste to share images;Search that actually works;Scalable moderation;Bring your friends;Your stuff belongs to you;Comprehensive API | Not a drag and drop editor;
Add custom css;
Add custom html;
Fills in repeatable tasks |
Statistics | ||
GitHub Stars - | GitHub Stars 45.5K | GitHub Stars - |
GitHub Forks - | GitHub Forks 8.7K | GitHub Forks - |
Stacks 348 | Stacks 278 | Stacks 1 |
Followers 129 | Followers 246 | Followers 21 |
Votes 144 | Votes 115 | Votes 0 |
Pros & Cons | ||
Pros
Cons
| Pros
Cons
| No community feedback yet |
Integrations | ||
| No integrations available | ||
What are some alternatives to UserVoice, Discourse, MailDeveloper?
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
Help Scout
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
Flarum
Flarum is the next-generation forum software that makes online discussion fun. It's simple, fast, and free.
Kayako
Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.
Desk.com
Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
Groove
Build better customer experiences with Groove
FreshDesk
Freshdesk is an on demand customer support software that works across multiple support channels.
Zammad
It is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.
Vision Helpdesk
It is an all-in-one Help Desk platform for businesses of all sizes. In addition to its basic help desk capabilities, it offers ITSM Service Desk Software & Live Chat Software.
Jitbit Helpdesk
Jitbit is a ticketing system for customer service teams, offered both as a "SaaS" cloud hosted solution, and an "on-premise" version that you can install on your own server. Has everything you'd expect from a help desk software, but lowest possible price.
