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Drift vs MailChimp: What are the differences?

Drift: A messaging app that helps you grow your business. Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere; MailChimp: Easy email newsletters. MailChimp helps you design email newsletters, share them on social networks, integrate with services you already use, and track your results. It's like your own personal publishing platform.

Drift and MailChimp are primarily classified as "Customer Support Chat" and "Email Marketing" tools respectively.

Some of the features offered by Drift are:

  • Know who your users are and what they are doing with live customer data
  • Segment in real-time with up to date data from your app or 3rd party integrations
  • Enhanced User and Company profiles

On the other hand, MailChimp provides the following key features:

  • Facebook Integration
  • AutoConnect Templates
  • Full Featured API

According to the StackShare community, MailChimp has a broader approval, being mentioned in 1666 company stacks & 669 developers stacks; compared to Drift, which is listed in 32 company stacks and 9 developer stacks.

- No public GitHub repository available -
- No public GitHub repository available -

What is Drift?

Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.

What is Mailchimp?

MailChimp helps you design email newsletters, share them on social networks, integrate with services you already use, and track your results. It's like your own personal publishing platform.
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Why do developers choose Drift?
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      What companies use Drift?
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      What tools integrate with Drift?
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      What are some alternatives to Drift and Mailchimp?
      Intercom
      Intercom is a customer communication platform with a suite of integrated products for every team鈥攊ncluding sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
      Freshchat
      Freshchat is a modern messaging software built for teams who want to ace customer conversations鈥攎arketing, sales, or support.
      tawk.to
      It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
      LiveChat
      LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
      Zopim
      Zopim is focused on serving the needs of web users that hasn鈥檛 been met by other chat solutions: the need for usability, convenience and simplicity of design
      See all alternatives
      Decisions about Drift and Mailchimp
      Tim Nolet
      Tim Nolet
      Founder, Engineer & Dishwasher at Checkly | 6 upvotes 11.4K views
      atChecklyHQChecklyHQ
      Drift
      Drift
      Mailchimp
      Mailchimp
      GitHub
      GitHub
      Hotjar
      Hotjar

      Hotjar GitHub MailChimp Drift

      When I started Checkly, I had no clear strategy on collection, managing and acting on customer feedback.

      Over the last year, going from private beta to the first couple dozen customers I found my way in the jungle of customer feedback tooling and found something that worked for me and my company.

      The linked post is a bit less technical than normally. The post goes into:

      • Using Hotjar and how it sorta worked for me.
      • Using Drift and why I was totally wrong about chat widget.
      • Using GitHub as a public roadmap.
      See more
      Interest over time
      Reviews of Drift and Mailchimp
      Avatar of amrelgarhy
      CTO and Co Founder
      Review ofMailchimpMailchimp

      I have been using MailChimp and I found it the best choice for Newsletter and building email templates.

      The only annoying part as a developer is when I started using their API through mandrill, The API itself work perfect, but the issue is in the templates.

      I start by creating a template in Mailchimp then submit it to mandrill (this gives me the impression that API is a second citizen in mailchimp, but not a big deal, it works) then I update the template code through Mandrill and here start the problem because you loose the Sync between MailChimp and Mandrill. Mandrill has a very poor template editor and you can't Sync it back to MailChimp to use their greate template editor.

      Everything else is great.

      How developers use Drift and Mailchimp
      Avatar of Volkan 脰z莽elik
      Volkan 脰z莽elik uses MailchimpMailchimp

      At zerotoherojs.com there are two kinds of mailing that I send.

      1. Important system emails.
      2. News and updates.

      I send the important emails using Mailgun, and news and updates using MailChimp.

      For managing your mailing list, and sending occasional newsletters, MailChimp is the best.

      Avatar of HyVive
      HyVive uses MailchimpMailchimp

      MailChimp is used to provision our newsletters to our customers. To outsource the Email traffic its a good choice for the quality and services they provide.

      Avatar of Lyndon Wong
      Lyndon Wong uses MailchimpMailchimp

      Top-of-funnel email campaigns. Email communication with people who exist outside of our core automated systems (aka outside of our digital journey).

      Avatar of Giftstarter
      Giftstarter uses MailchimpMailchimp

      We use MailChimp for collecting signups on landing pages, our main app, for drip campaigns, and to send updates to users.

      Avatar of Promethean TV
      Promethean TV uses MailchimpMailchimp

      MailChimp is used by our business development team for email marketing and customer communications.

      Avatar of office(ish)
      office(ish) uses DriftDrift

      customer engagement. real-time customer interaction

      Avatar of INSUQO
      INSUQO uses DriftDrift

      Engage with potential users on our website.

      How much does Drift cost?
      How much does Mailchimp cost?
      News about Drift
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