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Dynatrace vs New Relic: What are the differences?
Dynatrace and New Relic are both application performance monitoring (APM) tools that provide insights into the performance and availability of software applications. Let's explore the key differences between them.
Deployment Model and Scalability: Dynatrace and New Relic have different deployment models. Dynatrace offers both SaaS and on-premises deployment options, providing flexibility for organizations with different security and compliance requirements. New Relic primarily operates as a SaaS solution. Dynatrace also stands out in terms of scalability, with the ability to handle large enterprise environments and cloud-native architectures.
AI-powered Root Cause Analysis: Dynatrace is known for its AI-powered root cause analysis capabilities. It automatically detects and analyzes anomalies and dependencies across the full stack, providing actionable insights for troubleshooting application performance issues. New Relic also offers various monitoring and analysis features, but it relies more on manual configuration and correlation to identify root causes.
Full-Stack Observability: Dynatrace focuses on providing deep visibility into the entire application stack, including infrastructure, microservices, and application code. It offers comprehensive monitoring capabilities, enabling organizations to understand the relationship between different components and their impact on application performance. New Relic, on the other hand, primarily focuses on application performance monitoring, with less emphasis on infrastructure monitoring.
Ease of Use and Learning Curve: New Relic is often praised for its user-friendly interface and ease of use. It provides intuitive dashboards and a simplified setup process, making it accessible to users with varying levels of technical expertise. Dynatrace, while powerful and feature-rich, may have a steeper learning curve due to its extensive capabilities and detailed insights.
Integration Ecosystem: Dynatrace offers a wide range of out-of-the-box integrations with popular technologies and services, allowing seamless integration with other monitoring tools, collaboration platforms, and DevOps toolchains. New Relic also provides integrations but may have a slightly narrower scope compared to Dynatrace.
Cost and Licensing Model: The cost and licensing models of Dynatrace and New Relic differ. Dynatrace typically offers a subscription-based pricing model, with costs based on the number of monitored entities and the selected deployment option. New Relic, on the other hand, offers a more modular pricing approach, allowing organizations to choose specific features and pay accordingly.
In summary, while both Dynatrace and New Relic are APM tools, Dynatrace stands out with its flexibility in deployment, AI-driven root cause analysis, focus on full-stack observability, and extensive integration ecosystem. New Relic, on the other hand, is known for its user-friendly interface, ease of use, and flexible pricing options. The choice between these tools depends on specific requirements, the complexity of the application stack, and budget considerations.
Hey there! We are looking at Datadog, Dynatrace, AppDynamics, and New Relic as options for our web application monitoring.
Current Environment: .NET Core Web app hosted on Microsoft IIS
Future Environment: Web app will be hosted on Microsoft Azure
Tech Stacks: IIS, RabbitMQ, Redis, Microsoft SQL Server
Requirement: Infra Monitoring, APM, Real - User Monitoring (User activity monitoring i.e., time spent on a page, most active page, etc.), Service Tracing, Root Cause Analysis, and Centralized Log Management.
Please advise on the above. Thanks!
We are looking for a centralised monitoring solution for our application deployed on Amazon EKS. We would like to monitor using metrics from Kubernetes, AWS services (NeptuneDB, AWS Elastic Load Balancing (ELB), Amazon EBS, Amazon S3, etc) and application microservice's custom metrics.
We are expected to use around 80 microservices (not replicas). I think a total of 200-250 microservices will be there in the system with 10-12 slave nodes.
We tried Prometheus but it looks like maintenance is a big issue. We need to manage scaling, maintaining the storage, and dealing with multiple exporters and Grafana. I felt this itself needs few dedicated resources (at least 2-3 people) to manage. Not sure if I am thinking in the correct direction. Please confirm.
You mentioned Datadog and Sysdig charges per host. Does it charge per slave node?
Can't say anything to Sysdig. I clearly prefer Datadog as
- they provide plenty of easy to "switch-on" plugins for various technologies (incl. most of AWS)
- easy to code (python) agent plugins / api for own metrics
- brillant dashboarding / alarms with many customization options
- pricing is OK, there are cheaper options for specific use cases but if you want superior dashboarding / alarms I haven't seen a good competitor (despite your own Prometheus / Grafana / Kibana dog food)
IMHO NewRelic is "promising since years" ;) good ideas but bad integration between their products. Their Dashboard query language is really nice but lacks critical functions like multiple data sets or advanced calculations. Needless to say you get all of that with Datadog.
Need help setting up a monitoring / logging / alarm infrastructure? Send me a message!
Hi Medeti,
you are right. Building based on your stack something with open source is heavy lifting. A lot of people I know start with such a set-up, but quickly run into frustration as they need to dedicated their best people to build a monitoring which is doing the job in a professional way.
As you are microservice focussed and are looking for 'low implementation and maintenance effort', you might want to have a look at INSTANA, which was built with modern tool stacks in mind. https://www.instana.com/apm-for-microservices/
We have a public sand-box available if you just want to have a look at the product once and of course also a free-trial: https://www.instana.com/getting-started-with-apm/
Let me know if you need anything on top.
I have hands on production experience both with New Relic and Datadog. I personally prefer Datadog over NewRelic because of the UI, the Documentation and the overall user/developer experience.
NewRelic however, can do basically the same things as Datadog can, and some of the features like alerting have been present in NewRelic for longer than in Datadog. The cool thing about NewRelic is their last-summer-updated pricing: you no longer pay per host but after data you send towards New Relic. This can be a huge cost saver depending on your particular setup
I'd go for Datadog, but given you have lots of containers I would also make a cost calculation. If the price difference is significant and there's a budget constraint NewRelic might be the better choice.
Hi Folks,
I am trying to evaluate Site24x7 against AppDynamics, Dynatrace, and New Relic. Has anyone used Site24X7? If so, what are your opinions on the tool? I know that the license costs are very low compared to other tools in the market. Other than that, are there any major issues anyone has encountered using the tool itself?
what are the most important things you are looking for the tools to do? each has their strong points... are you looking to monitor new tech like containers, k8s, and microservices?
I haven't heard much about Datadog until about a year ago. Ironically, the NewRelic sales person who I had a series of trainings with was trash talking about Datadog a lot. That drew my attention to Datadog and I gave it a try at another client project where we needed log handling, dashboards and alerting.
In 2019, Datadog was already offering log management and from that perspective, it was ahead of NewRelic. Other than that, from my perspective, the two tools are offering a very-very similar set of tools. Therefore I wouldn't say there's a significant difference between the two, the decision is likely a matter of taste. The pricing is also very similar.
The reasons why we chose Datadog over NewRelic were:
- The presence of log handling feature (since then, logging is GA at NewRelic as well since falls 2019).
- The setup was easier even though I already had experience with NewRelic, including participation in NewRelic trainings.
- The UI of Datadog is more compact and my experience is smoother.
- The NewRelic UI is very fragmented and New Relic One is just increasing this experience for me.
- The log feature of Datadog is very well designed, I find very useful the tagging logs with services. The log filtering is also very awesome.
Bottom line is that both tools are great and it makes sense to discover both and making the decision based on your use case. In our case, Datadog was the clear winner due to its UI, ease of setup and the awesome logging and alerting features.
I chose Datadog APM because the much better APM insights it provides (flamegraph, percentiles by default).
The drawbacks of this decision are we had to move our production monitoring to TimescaleDB + Telegraf instead of NR Insight
NewRelic is definitely easier when starting out. Agent is only a lib and doesn't require a daemon
Pros of Dynatrace
- Real User Monitoring4
- Automated RCA4
- Out-of-the-box distributed transaction tracing3
- Built on massive industry expertise (since 2005)2
- AI-powered platform2
- Extensible via SDK2
- Digital Experience1
- Easy setup1
- Accelerate software delivery1
- Infrastructure Monitoring1
- Applications & Microservices1
- Application Security1
- Built on API-first design principles1
- Automatic instrumentathird generation full stack Agents1
- Analytics vMotion events detection Discovery Performanc1
- Automation1
- Business Analytics1
Pros of New Relic
- Easy setup415
- Really powerful344
- Awesome visualization244
- Ease of use194
- Great ui151
- Free tier107
- Great tool for insights80
- Heroku Integration66
- Market leader55
- Peace of mind49
- Push notifications21
- Email notifications20
- Heroku Add-on17
- Error Detection and Alerting16
- Multiple language support13
- Server Resources Monitoring11
- SQL Analysis11
- Transaction Tracing9
- Azure Add-on8
- Apdex Scores8
- Detailed reports7
- Analysis of CPU, Disk, Memory, and Network7
- Application Response Times6
- Performance of External Services6
- Application Availability Monitoring and Alerting6
- Error Analysis6
- JVM Performance Analyzer (Java)5
- Most Time Consuming Transactions5
- Top Database Operations4
- Easy to use4
- Browser Transaction Tracing4
- Application Map3
- Weekly Performance Email3
- Custom Dashboards3
- Pagoda Box integration3
- App Speed Index2
- Easy to setup2
- Background Jobs Transaction Analysis2
- Time Comparisons1
- Access to Performance Data API1
- Super Expensive1
- Team Collaboration Tools1
- Metric Data Retention1
- Metric Data Resolution1
- Worst Transactions by User Dissatisfaction1
- Real User Monitoring Overview1
- Real User Monitoring Analysis and Breakdown1
- Free1
- Best of the best, what more can you ask for1
- Best monitoring on the market1
- Rails integration1
- Incident Detection and Alerting1
- Cost0
- Exceptions0
- Price0
- Proce0
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Cons of Dynatrace
- Application Security0
- Real User Monitoring0
- Infrastructure Monitoring0
- Applications & Microservices0
- AI-powered platform0
Cons of New Relic
- Pricing model doesn't suit microservices20
- UI isn't great10
- Expensive7
- Visualizations aren't very helpful7
- Hard to understand why things in your app are breaking5
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