FreshDesk vs Jitbit Helpdesk: What are the differences?
FreshDesk: Refreshing the way thousands of help desk agents support their customers everyday, world wide. Freshdesk is an on demand customer support software that works across multiple support channels; Jitbit Helpdesk: Helpdesk ticketing system. Jitbit is a ticketing system for customer service teams, offered both as a "SaaS" cloud hosted solution, and an "on-premise" version that you can install on your own server Has everything you'd expect from a help desk software, but lowest possible price..
FreshDesk and Jitbit Helpdesk belong to "Help Desk" category of the tech stack.
Some of the features offered by FreshDesk are:
- Get tickets from just about anywhere- Freshdesk automatically converts customer emails, Twitter mentions and comments on your Facebook pages into support tickets.
- Categorize, prioritize and assign with Dispatch'r- Dispatch’r is your smart helpdesk co-ordinator built into Freshdesk.
- Create custom ticket fields specific to your business- With customizable ticket fields, Freshdesk lets you add specialized fields to better organize your tickets.
On the other hand, Jitbit Helpdesk provides the following key features:
- Knowledge base
- Live chat and "contact us" widget for webites
- Mailbox integration
What is FreshDesk?
What is Jitbit Helpdesk?
Need advice about which tool to choose?Ask the StackShare community!
What are the cons of using FreshDesk?
What are the cons of using Jitbit Helpdesk?
Sign up to get full access to all the companiesMake informed product decisions
Sign up to get full access to all the tool integrationsMake informed product decisions
Very Light, Great Structure and Amazing Value for Money