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Helpjuice
Helpjuice

1
5
+ 1
0
Zendesk
Zendesk

3K
915
+ 1
333
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Helpjuice vs Zendesk: What are the differences?

Helpjuice: ... ..; Zendesk: The leading cloud-based customer service software solution. Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

Helpjuice can be classified as a tool in the "Knowledge Management" category, while Zendesk is grouped under "Help Desk".

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What is Helpjuice?

...

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
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Why do developers choose Helpjuice?
Why do developers choose Zendesk?
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    What are the cons of using Helpjuice?
    What are the cons of using Zendesk?
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        What companies use Helpjuice?
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        What tools integrate with Helpjuice?
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          What are some alternatives to Helpjuice and Zendesk?
          MediaWiki
          It is a free server-based software. It is an extremely powerful, scalable software and a feature-rich wiki implementation that uses PHP to process and display data stored in a database, such as MySQL.
          slite
          Slite is the easiest way for teams to write together. From meeting notes, handbooks, guides, specifications to anything your team needs written down and retrievable in just a few clicks.
          Tettra
          It is a knowledge management system for high-performance teams Tettra helps your team share information between people, teams, and tools. Transfer knowledge in a centralized place, so your team can perform better.
          Freedcamp
          It is a web, mobile and desktop project management and collaboration system for teams.
          Nuclino
          Create real-time collaborative documents and connect them instantly like a wiki. Use the tree, board, and graph view to explore and organize your knowledge visually. It's great for meeting notes, product requirements, docs, decisions, and more.
          See all alternatives
          Decisions about Helpjuice and Zendesk
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          Reviews of Helpjuice and Zendesk
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          How developers use Helpjuice and Zendesk
          Avatar of MOKA Analytics
          MOKA Analytics uses ZendeskZendesk

          We use Zendesk for customer support and hosting documentation. Additionally, we provide documentation search from within our application using Zendesk's API

          Avatar of Adam Bird
          Adam Bird uses ZendeskZendesk

          Receiving notifications when Tasks are assigned and being able to update the Tasks when the calendar event has changed.

          Avatar of Tinker Travel
          Tinker Travel uses ZendeskZendesk

          Our Customer Care peeps use it and we synchronise customer data into it to help them organise and find things quickly.

          Avatar of Grubster
          Grubster uses ZendeskZendesk

          It's our customer service system for dealing with inbound ticket requests from any channel integrated.

          Avatar of Gitt
          Gitt uses ZendeskZendesk

          Have so many options, and can connect with our custom infrastructure and existing support channel.

          How much does Helpjuice cost?
          How much does Zendesk cost?
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