Jira vs Jira Service Desk: What are the differences?
Developers describe Jira as "The #1 software development tool used by agile teams to plan, track, and release great software". Jira's secret sauce is the way it simplifies the complexities of software development into manageable units of work Jira comes out-of-the-box with everything agile teams need to ship value to customers faster.. On the other hand, Jira Service Desk is detailed as "It is a helpdesk request tracker". It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.
Jira belongs to "Issue Tracking" category of the tech stack, while Jira Service Desk can be primarily classified under "Help Desk".
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What is Jira?
What is Jira Service Desk?
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