Olark vs Tawkto

Overview

Olark

Stacks411

Followers72

Votes70

tawk.to

Stacks908

Followers87

Votes26

Olark vs Tawkto: What are the differences?

Pricing: Olark offers a subscription-based pricing model with various plans based on the number of operators and features required, while Tawk.to provides its live chat software for free, making it ideal for small businesses with budget constraints.
Customization: Olark offers more extensive customization options for the chat widget's appearance and behavior, allowing for a more tailored user experience, while Tawk.to provides standard customization features but with limited flexibility compared to Olark.
Integrations: Olark integrates with a variety of third-party tools and platforms such as Salesforce, HubSpot, and Google Analytics, enabling seamless data sharing and workflow automation, whereas Tawk.to has fewer integrations available, limiting its compatibility with other software.
Mobile Support: Tawk.to offers dedicated mobile apps for both Android and iOS platforms, allowing users to provide chat support on the go, while Olark lacks dedicated mobile applications, making it less accessible for mobile users.
Feature Set: Olark offers more advanced features like co-browsing, visitor insights, and proactive chat triggers, enhancing the user experience and increasing engagement opportunities compared to Tawk.to, which has a more basic feature set focused on essential live chat functionalities.
Support Options: Olark provides 24/7 live chat and email support to its customers, ensuring prompt assistance and resolving issues quickly, whereas Tawk.to primarily relies on community forums and documentation for support, which may lead to delayed responses and limited assistance for complex queries.

In Summary, Olark and Tawk.to differ in pricing, customization, integrations, mobile support, feature set, and support options.

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Detailed Comparison

Olark	tawk.to
Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.	It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
CRM & Helpdesk Integration;Concurrent chats;Phone support;Operator groups;White label;SSL;Conversation transcripts;Hide Olark unless an operator initiates a chat;Popout;Customizable Olark branding;Pre-chat name/email survey;Hide when offline;Hide on close;Chat statistics and reports;Custom CSS;Standard Olark features;Use any desktop IM client;Mobile device support;Use Google Talk;Google Apps for Your Domain integration;Attention Grabber image;Welcome Assistant proactive chat;Operator-initiated chat;Visitor details;Offline messages;Incredibly fast email support;Customize/internationalize all text;Customize colors and themes;Google Analytics integration;Javascript API	Custom widget;Triggers;Chat history;Shortcuts;Multiple agents;Aliases;Departments;Manage sites;Custom pages;Multi lingual;Desktop notifications;Sound settings;Attention bubble;Ban visitors
Statistics
Stacks 411	Stacks 908
Followers 72	Followers 87
Votes 70	Votes 26
Pros & Cons
Pros 28 Easy to communicate with customers 14 Simple setup 11 Good interface 8 Free 4 Chrome/Safari notifications about new messages	Pros 10 Easy setup 9 Free 7 Real time
Integrations
Segment Zendesk Help Scout Highrise Salesforce Sales Cloud FreshDesk Unbounce Desk.com KickoffLabs	WordPress Weebly OpenCart Magento Shopify PrestaShop Squarespace BigCommerce Wix Joomla!

What are some alternatives to Olark, tawk.to?

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

Chatlio

You don't need yet another chat client. Talk with your customers using your existing Slack service.

LiveChat

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

SnapEngage

SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

Chaport

Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.

QuickReply.ai

QuickReply.ai is a WhatsApp marketing and automation platform that helps B2C brands streamline customer conversations across the full lifecycle. Companies use it to automate lead capture, qualification, follow-ups, and support through visual journeys and GenAI chatbots. Trusted by 1,500+ businesses in 29+ countries. Supports WhatsApp, Instagram, Facebook Messenger, SMS, and web chat for true omnichannel messaging.

SparrowDesk

AI-driven helpdesk software that simplifies ticketing, auto-resolves 60% of customer queries, and helps teams deliver fast, efficient customer support.

CTX- WhatsApp marketing

Chatix is an all-in-one WhatsApp support widget for chat support, order updates, COD verification, and abandoned cart recovery. Chatix manages multi-agent chats, online hours, and WhatsApp API automation for marketing and promotions. It is perfect for Shopify stores wanting faster support, higher conversions, and better customer communication.

Botxpert

Create an AI-powered chatbot with botxpert’s no-code platform. Automate support, sales & onboarding—no devs needed. 100 free credits

Related Comparisons

Olark vs Tawkto: What are the differences?

Pricing: Olark offers a subscription-based pricing model with various plans based on the number of operators and features required, while Tawk.to provides its live chat software for free, making it ideal for small businesses with budget constraints.
Customization: Olark offers more extensive customization options for the chat widget's appearance and behavior, allowing for a more tailored user experience, while Tawk.to provides standard customization features but with limited flexibility compared to Olark.
Integrations: Olark integrates with a variety of third-party tools and platforms such as Salesforce, HubSpot, and Google Analytics, enabling seamless data sharing and workflow automation, whereas Tawk.to has fewer integrations available, limiting its compatibility with other software.
Mobile Support: Tawk.to offers dedicated mobile apps for both Android and iOS platforms, allowing users to provide chat support on the go, while Olark lacks dedicated mobile applications, making it less accessible for mobile users.
Feature Set: Olark offers more advanced features like co-browsing, visitor insights, and proactive chat triggers, enhancing the user experience and increasing engagement opportunities compared to Tawk.to, which has a more basic feature set focused on essential live chat functionalities.
Support Options: Olark provides 24/7 live chat and email support to its customers, ensuring prompt assistance and resolving issues quickly, whereas Tawk.to primarily relies on community forums and documentation for support, which may lead to delayed responses and limited assistance for complex queries.

In Summary, Olark and Tawk.to differ in pricing, customization, integrations, mobile support, feature set, and support options.

Olark vs Tawkto

Overview