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  5. Olark vs Tawkto vs Userlike

Olark vs Tawkto vs Userlike

OverviewComparisonAlternatives

Overview

Olark
Olark
Stacks411
Followers72
Votes70
Userlike
Userlike
Stacks1
Followers4
Votes0
tawk.to
tawk.to
Stacks908
Followers87
Votes26

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Detailed Comparison

Olark
Olark
Userlike
Userlike
tawk.to
tawk.to

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

It is a live chat software that allows your users connect to your support operators in the moment of greatest need - when they browse your product pages and have a question. It drives customer satisfaction and raises conversion by enabling a faster and more personal way to connect with your website visitors.

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

CRM & Helpdesk Integration;Concurrent chats;Phone support;Operator groups;White label;SSL;Conversation transcripts;Hide Olark unless an operator initiates a chat;Popout;Customizable Olark branding;Pre-chat name/email survey;Hide when offline;Hide on close;Chat statistics and reports;Custom CSS;Standard Olark features;Use any desktop IM client;Mobile device support;Use Google Talk;Google Apps for Your Domain integration;Attention Grabber image;Welcome Assistant proactive chat;Operator-initiated chat;Visitor details;Offline messages;Incredibly fast email support;Customize/internationalize all text;Customize colors and themes;Google Analytics integration;Javascript API
Customizable chat window, descriptive analytics, intuitive backend, integration with CRM systems, efficient team workflow system, proactive actions, co-browsing, contact forms, offline behavior, chat transcripts, macros, pre or post-chat surveys
Custom widget;Triggers;Chat history;Shortcuts;Multiple agents;Aliases;Departments;Manage sites;Custom pages;Multi lingual;Desktop notifications;Sound settings;Attention bubble;Ban visitors
Statistics
Stacks
411
Stacks
1
Stacks
908
Followers
72
Followers
4
Followers
87
Votes
70
Votes
0
Votes
26
Pros & Cons
Pros
  • 28
    Easy to communicate with customers
  • 14
    Simple setup
  • 11
    Good interface
  • 8
    Free
  • 4
    Chrome/Safari notifications about new messages
No community feedback yet
Pros
  • 11
    Easy setup
  • 9
    Free
  • 7
    Real time
Integrations
Segment
Segment
Zendesk
Zendesk
Help Scout
Help Scout
Highrise
Highrise
Salesforce Sales Cloud
Salesforce Sales Cloud
FreshDesk
FreshDesk
Unbounce
Unbounce
Desk.com
Desk.com
KickoffLabs
KickoffLabs
No integrations available
WordPress
WordPress
Weebly
Weebly
OpenCart
OpenCart
Magento
Magento
Shopify
Shopify
PrestaShop
PrestaShop
Squarespace
Squarespace
BigCommerce
BigCommerce
Wix
Wix
Joomla!
Joomla!

What are some alternatives to Olark, Userlike, tawk.to?

Zopim

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

Crisp

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

Chatlio

Chatlio

You don't need yet another chat client. Talk with your customers using your existing Slack service.

LiveChat

LiveChat

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

SnapEngage

SnapEngage

SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

TheQuickAssist

TheQuickAssist

Build intelligent, no-code AI chatbots with TheQuickAssist.co. Engage visitors, automate customer support, and convert leads with multilingual, customizable, and secure solutions. Try for free today!

Coniva.ai

Coniva.ai

Transform your customer support with Coniva.ai's intelligent AI agents. Build AI chatbots that understand your business, drive conversions, and boost customer satisfaction. Get started free today.

Chaport

Chaport

Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.

Botxpert

Botxpert

Create an AI-powered chatbot with botxpert’s no-code platform. Automate support, sales & onboarding—no devs needed. 100 free credits

Ochat

Ochat

Tired of sugar-coated feedback that leaves you guessing? Ochat's 3-step magic—create a link, share it, chat anonymously—unlocks raw, real-time truths to fix your flops before they flop harder!

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