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Reamaze vs osTicket: What are the differences?
Reamaze: Helpdesk for sites and apps simplified. Reamaze can handle your support@ email box just as well as it can handle your in-app support and live chat. Or Facebook Page. Or Twitter handle; osTicket: Open source support ticketing system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform.
Reamaze and osTicket belong to "Help Desk" category of the tech stack.
Some of the features offered by Reamaze are:
- Roll our support UI into your online store, SaaS, site, or support portal with a few snippets.
- Plug us in with your Slack, Magento, Hipchat, or Shopify. Or build on top of our API.
- Deliver a seamless experience for your customers. Without sacrificing features for your team.
On the other hand, osTicket provides the following key features:
- Custom Fields
- Rich text or HTML email
- Ticket Filters
osTicket is an open source tool with 1.69K GitHub stars and 1.15K GitHub forks. Here's a link to osTicket's open source repository on GitHub.