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  5. SnapEngage vs Tawkto

SnapEngage vs Tawkto

OverviewComparisonAlternatives

Overview

SnapEngage
SnapEngage
Stacks13
Followers7
Votes1
tawk.to
tawk.to
Stacks908
Followers87
Votes26

SnapEngage vs Tawkto: What are the differences?

What is SnapEngage? Live Chat For enterprising companies. SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

What is Tawkto? A free messaging app that lets you monitor and chat with visitors on your website or from a free customizable page. tawk.to is a free messaging app that lets you monitor and chat with visitors on your website or from a free customizable page.

SnapEngage and Tawkto can be categorized as "Customer Support Chat" tools.

Some of the features offered by SnapEngage are:

  • Multiple Widgets
  • Co-Browsing
  • Custom Data Mapping

On the other hand, Tawkto provides the following key features:

  • custom widget
  • triggers
  • chat history

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Detailed Comparison

SnapEngage
SnapEngage
tawk.to
tawk.to

SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Multiple Widgets;Co-Browsing;Custom Data Mapping;Hours of Operation;SSL Support;Advanced Security;Priority Tiers;IM Integrations: SnapEngage Client, Google Talk, Skype;Look and Feel Customization;White label;Multiple admins;Priority support
Custom widget;Triggers;Chat history;Shortcuts;Multiple agents;Aliases;Departments;Manage sites;Custom pages;Multi lingual;Desktop notifications;Sound settings;Attention bubble;Ban visitors
Statistics
Stacks
13
Stacks
908
Followers
7
Followers
87
Votes
1
Votes
26
Pros & Cons
Pros
  • 1
    Excellent chat solution, including "Call Me" feature
Pros
  • 10
    Easy setup
  • 9
    Free
  • 7
    Real time
Integrations
CloudFlare
CloudFlare
Desk.com
Desk.com
FreshDesk
FreshDesk
Instapage
Instapage
Segment
Segment
Zendesk
Zendesk
UserVoice
UserVoice
Salesforce Sales Cloud
Salesforce Sales Cloud
Pivotal Tracker
Pivotal Tracker
Basecamp
Basecamp
WordPress
WordPress
Weebly
Weebly
OpenCart
OpenCart
Magento
Magento
Shopify
Shopify
PrestaShop
PrestaShop
Squarespace
Squarespace
BigCommerce
BigCommerce
Wix
Wix
Joomla!
Joomla!

What are some alternatives to SnapEngage, tawk.to?

Olark

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Zopim

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

Crisp

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

Chatlio

Chatlio

You don't need yet another chat client. Talk with your customers using your existing Slack service.

LiveChat

LiveChat

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

Chaport

Chaport

Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.

SparrowDesk

SparrowDesk

AI-driven helpdesk software that simplifies ticketing, auto-resolves 60% of customer queries, and helps teams deliver fast, efficient customer support.

QuickReply.ai

QuickReply.ai

QuickReply.ai is a WhatsApp marketing and automation platform that helps B2C brands streamline customer conversations across the full lifecycle. Companies use it to automate lead capture, qualification, follow-ups, and support through visual journeys and GenAI chatbots. Trusted by 1,500+ businesses in 29+ countries. Supports WhatsApp, Instagram, Facebook Messenger, SMS, and web chat for true omnichannel messaging.

CTX- WhatsApp marketing

CTX- WhatsApp marketing

Chatix is an all-in-one WhatsApp support widget for chat support, order updates, COD verification, and abandoned cart recovery. Chatix manages multi-agent chats, online hours, and WhatsApp API automation for marketing and promotions. It is perfect for Shopify stores wanting faster support, higher conversions, and better customer communication.

Botxpert

Botxpert

Create an AI-powered chatbot with botxpert’s no-code platform. Automate support, sales & onboarding—no devs needed. 100 free credits

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