Chaskiq vs Zopim
Overview
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CLI (Node.js)
Manual
Detailed Comparison
Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design | It is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development. It is a platform that enables chat comunication with users in app or via campaigns (in app messages or newsletters). The platform is a Ruby on Rails app serving a graphql API which is consumed by a React application. It has minimal dependences , Postgres & Redis and interoperates with cdn providers like Amazon s3 and Amazon SES for email delivery. |
Easy Widget Customization- Dress up the widget to suit your website's colors and theme.;Customizable Greetings- Greet visitors in your very own unique manner.;Smart Offline Modes- Show a contact form or hide the widget when you go offline? You decide.;Email Chat Transcripts- Customers can send chat transcripts to themselves.;Real-time Visitor Information- Live information on each customer, updated every second.;Automatic Translation- Translate chats into your native language.;Powerful Chat Shortcuts- Reuse answers to frequently asked questions.;Seamless Integrations- Effortlessly pull customer data from or export chats to your favorite CRM / ticketing solutions.;Use on multiple devices- Reply via IM, from anywhere;Automated Pro-active Chat Invitations;Integrate with other web services;See visitor webpath;Combat spam by banning visitors;Secure chats on SSL websites;HTML5 dashboard;Inter-agent Chat and Transfer;Dashboard Analytics;Developer-friendly API;Fanatic Customer Support | Customer Segment Filters with custom attributes support;
Web Messenger embed;
Agent's conversation routing;
Text chat with customizable content blocks support;
Video Calls !;
Triggerable conversational bots;
Mailing campaigns;
Onboarding tours;
API integrations - Whatsapp / Twitter DM / Slack / Calendly / Zoom and more!;
CRM integration - Pipedrive supported;
Webhooks;
Help Center system with multilanguage support;
API support - consumible via GrapqhQL with Oauth authorization;
Quick replies (as canned responses);
To learn more about the philosophy and goals of the project, visit chaskiq.io. |
Statistics | |
GitHub Stars - | GitHub Stars 3.4K |
GitHub Forks - | GitHub Forks 488 |
Stacks 403 | Stacks 6 |
Followers 84 | Followers 30 |
Votes 28 | Votes 0 |
Pros & Cons | |
Pros
| No community feedback yet |
Integrations | |
What are some alternatives to Zopim, Chaskiq?
Olark
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tawk.to
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Crisp
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Chatlio
You don't need yet another chat client. Talk with your customers using your existing Slack service.
LiveChat
LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
SnapEngage
SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.
Chaport
Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.
SparrowDesk
AI-driven helpdesk software that simplifies ticketing, auto-resolves 60% of customer queries, and helps teams deliver fast, efficient customer support.
QuickReply.ai
QuickReply.ai is a WhatsApp marketing and automation platform that helps B2C brands streamline customer conversations across the full lifecycle. Companies use it to automate lead capture, qualification, follow-ups, and support through visual journeys and GenAI chatbots. Trusted by 1,500+ businesses in 29+ countries. Supports WhatsApp, Instagram, Facebook Messenger, SMS, and web chat for true omnichannel messaging.
CTX- WhatsApp marketing
Chatix is an all-in-one WhatsApp support widget for chat support, order updates, COD verification, and abandoned cart recovery. Chatix manages multi-agent chats, online hours, and WhatsApp API automation for marketing and promotions. It is perfect for Shopify stores wanting faster support, higher conversions, and better customer communication.
