Question and answer site for professional and enthusiast programmers
This application aims to provide a reliable avenue for your business' customer support system to engage with your customers and cater to their requests. | It lets you create an inbox for your mobile apps or websites, integrate into several channels such as social media sites, WhatsApp etc. with no need for any other software and manage customer communications on a single platform. Way more affordable and user-friendly compared to its alternatives, it has been built in such a way that it can always be improved according to your feedback. |
Online and offline modes;
Targeted chats;
Real-time visitor List;
Pre-chat form;
Invisibility mode;
Operating hours;
Groups;
Mobile apps;
Forward messages to email;
Reply templates | 9 communication channels; Ticket System; Next-Generation Inbox; Bulk Actions on Tickets; Quick Answers; Ticket Auto-Reply; Ticket Activity Logs; Email Templates; Ticket Management Between Teams; Private Notes; Email Notifications; Authorization Control; Reports on Agent Performance and Ticket Volume; Dashboard; Mobile SDK in 40 Languages; Callback Function; JIRA, Trello and Slack Integrations |
Statistics | |
Stacks 3 | Stacks 3 |
Followers 4 | Followers 4 |
Votes 0 | Votes 0 |
Integrations | |

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

Build better customer experiences with Groove