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  5. Cisco SNTC vs Get Satisfaction

Cisco SNTC vs Get Satisfaction

OverviewComparisonAlternatives

Overview

Get Satisfaction
Get Satisfaction
Stacks23
Followers10
Votes3
Cisco SNTC
Cisco SNTC
Stacks0
Followers0
Votes0

Cisco SNTC vs Get Satisfaction: What are the differences?

Developers describe Cisco SNTC as "Get access to Cisco's Technical Assistance Center (TAC) for device-level support". With Cisco Smart Net Total Care™ Service, your customers get access to Cisco's Technical Assistance Center (TAC) for device-level support, plus they're entitled to smart capabilities that reduce risk, help resolve problems faster, and increase operational efficiency. On the other hand, Get Satisfaction is detailed as "A platform for building authentic relations with your customers". Get Satisfaction helps companies build better relationships with their customers and prospects.

Cisco SNTC belongs to "Customer Support Chat" category of the tech stack, while Get Satisfaction can be primarily classified under "Customer Community".

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Detailed Comparison

Get Satisfaction
Get Satisfaction
Cisco SNTC
Cisco SNTC

Get Satisfaction helps companies build better relationships with their customers and prospects

With Cisco Smart Net Total Care™ Service, your customers get access to Cisco's Technical Assistance Center (TAC) for device-level support, plus they're entitled to smart capabilities that reduce risk, help resolve problems faster, and increase operational efficiency.

Moderation Tools;Content Tagging and Categorization Tools;Community Health Analytics (Small Business Version); Topic Type;Topic Browsing;Search Intercept;Voting;Email Notifications;Community Roles;Mobile;Engage Widgets;SEO Optimized;Community Stats;Customization and Branding;Domain Aliasing;Community Translation;HootSuite Integration for Social Monitoring;Facebook Application;Helpdesk: Zendesk, Desk, Jira, Pivotal;Yammer Integration;Single Sign On (SS0);Private Community;Community Support;Email Support;Set-up Services;Training
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Statistics
Stacks
23
Stacks
0
Followers
10
Followers
0
Votes
3
Votes
0
Pros & Cons
Pros
  • 1
    Customer support with Community touch
  • 1
    Get User feedback besides offering support
  • 1
    Customer support goes social
  • 0
    Offering community support
No community feedback yet
Integrations
Desk.com
Desk.com
Salesforce Sales Cloud
Salesforce Sales Cloud
Zendesk
Zendesk
SugarCRM
SugarCRM
Google Analytics
Google Analytics
Constant Contact
Constant Contact
Mailchimp
Mailchimp
Pivotal Tracker
Pivotal Tracker
Yammer
Yammer
Jira
Jira
No integrations available

What are some alternatives to Get Satisfaction, Cisco SNTC?

Olark

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Zopim

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

tawk.to

tawk.to

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Crisp

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

Chatlio

Chatlio

You don't need yet another chat client. Talk with your customers using your existing Slack service.

LiveChat

LiveChat

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

SnapEngage

SnapEngage

SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

Chaport

Chaport

Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.

QuickReply.ai

QuickReply.ai

QuickReply.ai is a WhatsApp marketing and automation platform that helps B2C brands streamline customer conversations across the full lifecycle. Companies use it to automate lead capture, qualification, follow-ups, and support through visual journeys and GenAI chatbots. Trusted by 1,500+ businesses in 29+ countries. Supports WhatsApp, Instagram, Facebook Messenger, SMS, and web chat for true omnichannel messaging.

CTX- WhatsApp marketing

CTX- WhatsApp marketing

Chatix is an all-in-one WhatsApp support widget for chat support, order updates, COD verification, and abandoned cart recovery. Chatix manages multi-agent chats, online hours, and WhatsApp API automation for marketing and promotions. It is perfect for Shopify stores wanting faster support, higher conversions, and better customer communication.

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